Sean Hyde Email & Phone Number

Everett, Washington, United States

Bellevue, Wa

Provided administrative support for the Investigations & Disclosures and Corrective Actions teams. Duties ranged from general office support of scheduling meetings and compiling presentation materials to more complex trade compliance issues of audit preparation, data analysis, and generating metrics reports for executive management.Prepared manual daily metric reports showing current status of over 1,500 active corrective actions during a massive reconciliation effortRegularly drafted professional correspondence to executive management to coordinate meetings, request support, and provide information for reportsWrote corrective actions from audit reports and disclosure documentsImproved my understanding of international trade compliance, including the ITAR and EARProofread official company correspondence for clarity, readability, and spelling/grammarManaged multiple SharePoint database sites for accurate and uniform data recording

Provided administrative support for an insurance general agent by producing quotes, processing new business and renewal paperwork packages, and providing customer support for producer houses during the high volume of the 4th quarter policy renewals. Prepared over 50 proposals on average each dayAdapted quickly to changing circumstances amid a hectic workload while understaffedReviewed application forms for compliance with underwriting guidelines and Affordable Care Act (ACA) policiesAssisted producer houses with transitioning 200 groups to a new carrier in just over 30 days when the previous carrier unexpectedly left the service area

Organized and delivered mail and parcels on a rotating scheduled basis.Ensured accurate and timely delivery of the mailDemonstrated an aptitude to learn new things and adjust to rapidly changing circumstances

Ensured compliance with government standards for over nine thousand employees by educating customers, managing database information systems, and responding to customer inquiries. Primary responsibilities included high volumes of data entry and availability to engage with customers in person, over the phone, or through electronic communications.Built positive relationships with a customer base of over nine thousand amid a highly flexible work scheduleEducated customers in large and small groups on compliance issuesCreated weekly reports to keep metrics on employee performance for managementLed annual inspections as a subject matter expert in personnel security to exemplary performance for three years in a rowInitiated research to find a solution to an annual IT maintenance contract to save employee processing time and company fundsEvaluated and adapted processes to increase productivity, efficiency, and customer satisfaction

Conducted maintenance on fourteen KC-130T aircraft life support systems that included parachutes, life rafts, and oxygen delivery systems. Customer service provided for over 120 aircrew members to obtain serviceable flight uniforms and protective equipment.Supervised work center to successfully keep all aircraft in an “up” statusPerformed extensive after hours maintenance operations to ensure aircraft could perform scheduled flights the following dayManaged successfully accounting for tools as sole tool room representative during night maintenance operations for six months

Juris Doctor, Law

Activities and Societies: Chief Managing Editor - Washington Journal of Law Technology & Arts, Tech Policy Lab

Bachelor Of Applied Science (B.A.Sc.), Information Technology And Administrative Management

Ata Cis, Computer Information Systems, Digital Forensics And Data Recovery

Certified Digital Forensic Analyst