Sean Lee Email & Phone Number

Greater Boston Area

• Owned and managed a book of business consisting of premium and midmarket publishers, generating over $1M in monthly ad revenue.• Worked with publishers to understand their needs and provided best-in-class service to maximize revenue based on each client's individual requirements and goals.• Liaised with internal product, tech, and business teams to address client needs.• Met with clients on a regular basis to review recent performance, share industry knowledge, and present additional opportunities for growth.

Greater Boston Area

Boston, Massachusetts

Greater Boston Area

• Displayed strong problem solving skills while troubleshooting basic hardware and software issues within the D'Amore-McKim School of Business.• Demonstrated outstanding customer service while helping faculty members with both computer-related and non-computer-related issues.

Greater New York City Area

• Demonstrated strong multitasking and time management skills while supporting several client accounts with ad hoc requests• Supported the management and optimization of client campaigns through ad copy recommendations, keyword generation, budget adjustments, and media planning• Displayed strong attention to detail while creating, editing, and uploading bulksheets for search engines• Created and automated both internal and client-facing reports to monitor and present key performance metrics

Wakefield, Ma

• Provided level 2 technical support within the company.• Delivered high quality customer service both in person and through remote support• Supported the IT team in a wide variety of functions such as pushing department-wide software upgrades, performing maintenance in the data center, and resolving security compliance issues.• Led the HP iLO integration project for the in-house data center, using batch programming and Excel functions to set up HP iLO on 70+ servers simultaneously.• Enabled the SQA team to meet strict deadlines by preparing 20+ custom VMs for the team in a timely manner at every stage in their testing process.

Greater Boston Area

• Served as the development team lead in an international project for Manulife, John Hancock’s parent company, to create a SharePoint-based website to serve as a company-wide training portal for SharePoint users, gaining valuable leadership experience and gaining exposure to Microsoft SharePoint and basic HTML.• Oversaw monthly chargeback reports for John Hancock’s personal computing assets such as desktops, laptops, smartphones, and printers.• Performed data scrubbing and analysis in preparation for monthly chargebacks using a variety of tools including Microsoft Excel, Microsoft Access, and HP Asset Manager, demonstrating strong analytical skills and attention to detail.

San Francisco Bay Area

• Gained valuable knowledge about the hardware involved in high performance computing while assembling server nodes.• Developed an understanding of the complexity of information systems while routing cables between servers.• Demonstrated ability to learn quickly by helping train four new employees after just one month of employment.

Architecture

Bachelor Of Science (Bs), Marketing, Mis, Management

International Marketing