Sean Low Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Aug 2022 - Apr 2023RDC / RSV- Handle Rider enquiry chats- Handle Restaurant enquiry chats- Acting SME for new comer during NestingApr 2023 - Oct 2023Catering- LOB Pioneer- Coordinate daily Catering order- Arrange logistic for Catering and Corporate Order- Assist in onboarding for new partner- Manage email enquiries- Administrative task for Catering LOB- POC for Catering team- Liaise with various department accross clients and TU sites… Show more Aug 2022 - Apr 2023RDC / RSV- Handle Rider enquiry chats- Handle Restaurant enquiry chats- Acting SME for new comer during NestingApr 2023 - Oct 2023Catering- LOB Pioneer- Coordinate daily Catering order- Arrange logistic for Catering and Corporate Order- Assist in onboarding for new partner- Manage email enquiries- Administrative task for Catering LOB- POC for Catering team- Liaise with various department accross clients and TU sites on any catering related issues Show less

Iskandar Puteri, Johore, Malaysia

Oct 2021 - Feb 2022Hong Kong Bliss- Handle emails from users and address users’ issues accordinglyFeb 2022 – Jul 2022HK and TW Incident Response Team- Handle critical issues of HK and TW users- Making outbound calls to investigate incidents- Making outbound courtesy calls- Review and manage the access rights of users

Melaka, Malacca, Malaysia

Customer Service Officer III Mobile Team- Manage inbound calls- Handle customers’ enquiries, billing issues and promote products- Salvage customers who threatened/having intention to give upcompany’s products- Handle basic technical issueSME- Mobile Team- Assist Team Leader in managing team- As contact person or person in charge when Team Leader is absent- Handle escalated calls, acting as supervisor on duty to call backcustomer for feedbacks or dispute

Melaka, Malacca, Malaysia

Recruit and manage Live streamers for BIGO Live platform- Build and train talent- Manage and collaborate events with other agencies in Bigo Live to helpto promote broadcaster’s stream

Malacca, Malaysia

Assisting in administration work- Handling paper works of the company- Secretary of every meeting in the company- Assisting in overseeing the operation of education centers- Assisting Licensing Director in Business DevelopmentCreating SOP for the company- Run and manage trial class for HQ center and licensing centers- Business development in finding new licensees to open licensing centers- Audit and monitor licensees’ centers operation- Training and… Show more Assisting in administration work- Handling paper works of the company- Secretary of every meeting in the company- Assisting in overseeing the operation of education centers- Assisting Licensing Director in Business DevelopmentCreating SOP for the company- Run and manage trial class for HQ center and licensing centers- Business development in finding new licensees to open licensing centers- Audit and monitor licensees’ centers operation- Training and development for staffs and licensing centers Show less

Singapore

-Performing security screening for onboarding and offboarding passengers. - Station at Changi Airport Red and Green Channel to assist ICA on X-ray screening

China

A team of 6 person for installation and commissioning of approximately 100 liquid nitrogen injection systems throughout China.Plan and schedule installation and services to ensure customer satisfaction while optimizing and managing cost, time and human resources.Help to secure major projects by conducting product trial runs, product and technology training, technical support and maintaining good customer relations.Generate spare parts sales by understanding and meeting… Show more A team of 6 person for installation and commissioning of approximately 100 liquid nitrogen injection systems throughout China.Plan and schedule installation and services to ensure customer satisfaction while optimizing and managing cost, time and human resources.Help to secure major projects by conducting product trial runs, product and technology training, technical support and maintaining good customer relations.Generate spare parts sales by understanding and meeting customer's need with respect to cost, production downtime, operability and maintenance.Entrusted to work in China alone with minimal supervision to handle all customers daily complaints and spare parts replacements.Liaise with vendors of other equipment to solve issue amicably to ensure timely completion of projects and meet acceptance test criteria.Participate in trade shows to promote market awareness on company's products.Provide technical support and troubleshooting services 24/7 both on and off-site.Prepare and translate technical manuals, presentations and documents to cater for China customers. Show less

Kuala Lumpur, Malaysia

Process: Taiwan RPPC Payment Team IRTT Roles and Responsibilities:- I have been assigned in processing payments for HSBC Taiwan Payments Team (Taiwan RPPC IRTT) in HDPM.- Processing Inwards, Outwards and Transfers payments as Data entry.- Communicate with the branch and PSV in HSBC TW and customers in clarifying and - Confirming payment details before processing the payments.- Well versed with MT103 and MT202 payments method.- Repairing MT 103 and MT 202 cables… Show more Process: Taiwan RPPC Payment Team IRTT Roles and Responsibilities:- I have been assigned in processing payments for HSBC Taiwan Payments Team (Taiwan RPPC IRTT) in HDPM.- Processing Inwards, Outwards and Transfers payments as Data entry.- Communicate with the branch and PSV in HSBC TW and customers in clarifying and - Confirming payment details before processing the payments.- Well versed with MT103 and MT202 payments method.- Repairing MT 103 and MT 202 cables which are pending in the bank system.- Manually rebuilds or construct MT103 and MT202 which is rejected by SWIFT system.Additional tasks- Assisting Checkers in investigation on payment in a daily basis and dispute the errors with business partner if it is not cause by the team Taiwan RPPC team.- Handling new migration and written the step by step manual based on PSV instruction.- Assisting AMO in handling team fund and managing team resources such as stationaries.- Reviewing SOP and inform business partner of its updates- Assisting AMO in conducting internal audit check on daily and monthly basis (categorize different document and its classes, destroying outdated documents on monthly basis).-NextGen SPARK - HDPM Communication; passing message from management to staffs; sending feedback from staffs to management. Show less

Bachelor Of Business Administration (B.B.A.), Marketing/Marketing Management, General, Dropped Out

Activities and Societies: Love Life Society, Orientation Committee, Karate Club, Youth Development Club

Bachelor'S Degree, Physics, Dropped Out

Activities and Societies: Projek Kelas Mandarin, Sekretariat Pesta Ang Pow, Pesta Tanglung, Chinese Community Student Committee

Bachelor Of Science (Bsc), Physics

Activities and Societies: Projek Kelas Mandarin, Sekretariat Pesta Ang Pow, Pesta Tanglung, Chinese Community Student Committee

High School, Physics

Activities and Societies: Photography Club, Nature Lovers Club, Karate-Do Club, Fencing Club, Volleyball Club, Basketball Club, Math.

Spm, Pure Science

Activities and Societies: Pusat Sumber APD, 24 Season-Drum and Lion Dance, Chinese Society, English Society, Leo Club President for Pusat.