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Sean Magee Email & Phone Number

Senior Director, Customer Support at Billtrust
Location: Denver, Colorado, United States 7 work roles 2 schools
1 work email found @billtrust.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@billtrust.com
LinkedIn Profile matched
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Current company
Role
Senior Director, Customer Support
Location
Denver, Colorado, United States

Who is Sean Magee? Overview

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Quick answer

Sean Magee is listed as Senior Director, Customer Support at Billtrust, based in Denver, Colorado, United States. AeroLeads shows a work email signal at billtrust.com and a matched LinkedIn profile for Sean Magee.

Sean Magee previously worked as Senior Manager Customer Support at Billtrust and Customer Support Manager at Billtrust. Sean Magee holds Bachelor'S Degree, Business Management from West Chester University Of Pennsylvania.

Company email context

Email format at Billtrust

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{first_initial}{last}@billtrust.com
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AeroLeads found 1 current-domain work email signal for Sean Magee. Compare company email patterns before reaching out.

Profile bio

About Sean Magee

Passionate about delivering unparalleled customer experiences in the dynamic world of financial technology. I'm a seasoned Senior Manager with a track record of driving operational excellence and fostering strong client relationships.My expertise lies in leading high-performing teams to exceed KPIs and deliver exceptional service across multiple channels and products.In my current role at Billtrust, I spearhead strategic initiatives to enhance customer support processes, streamline operations, and optimize the overall customer journey. Leveraging a data-driven approach, I continuously identify opportunities for improvement and implement solutions that drive tangible results.My commitment to excellence extends beyond day-to-day operations. I am deeply invested in nurturing a culture of empowerment, continuous learning, and professional growth within my team. By fostering a collaborative environment and providing mentorship, I empower individuals to reach their full potential and contribute to our collective success.

Listed skills include Microsoft Sql Server, Microsoft Office, Technical Support, Management, and 14 others.

Current workplace

Sean Magee's current company

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Billtrust
Billtrust
Senior Director, Customer Support
Website
AeroLeads page
7 roles

Sean Magee work experience

A career timeline built from the work history available for this profile.

Senior Director, Customer Support

Denver, CO, US

Senior Manager Customer Support

Lawrenceville, New Jersey, US

Customer Support Manager

Lawrenceville, New Jersey, US

  • Managed and developed team members across several different product lines.
  • Worked closely with technical teams to make sure the needs of the customer were being met as quickly as possible.
  • Completed the “Billtrust Influencers” leadership program.
  • 2018 and 2020 Work Horse recipient. Awarded to 10-15 people companywide via votes from peers.
  • Effectively translated customer needs/problems into solutions and served as a liaison between Customer Support and Development teams.
  • Created a plethora of documents to centralize knowledge for our teams and expedite onboarding of new hires.
Aug 2021 - Sep 2023

Customer Support Team Lead

Lawrenceville, New Jersey, US

Jul 2019 - Aug 2021

Sr. Customer Support Analyst

Lawrenceville, New Jersey, US

Billtrust accelerates cash flow by automating invoice delivery, invoice payment and cash application. Companies can improve operational efficiency throughout the invoice-to-cash process with electronic invoicing and payments in a flexible, cloud-based solution. Finance executives and A/R specialists love and recommend Quantum, Billtrust’s payment cycle.

Jul 2017 - Jul 2019

Client Support Analyst - Tier Ii

Remote First, US

  • Promoted to a role to provide intermediate to advanced SQL query troubleshooting which included first level analysis of stored procedures, table triggers, and functions.
  • Created complex queries to report errors and provide workarounds for specific client data. This includes rewriting DB objects to accommodate different customer data.
  • Dedicated representative for large scale and other high profile clients.
  • Established SQL profiler and performance monitor traces and reported problematic areas to leads, managers and development.
  • Responsible for the creation of client facing and internal knowledge articles regarding application workflow and solutions for common issues.
  • Advanced use of Salesforce and Service Desk Express ticketing system.
Oct 2014 - Jul 2017

Income Maintenance Caseworker

Statewide, PA, US

Demonstrated an excellent understanding of the Client Information System (CIS) and related computer systems necessary to determining eligibility for clients. Accurately completed computer data-entry and inquiry tasks critical to job requirements.

Oct 2012 - Sep 2014
Team & coworkers

Colleagues at Billtrust

Other employees you can reach at billtrust.com. View company contacts →

2 education records

Sean Magee education

Bachelor'S Degree, Business Management

West Chester University Of Pennsylvania

Associate'S Degree, Computers And Information Technology

Thomas Edison State University
FAQ

Frequently asked questions about Sean Magee

Quick answers generated from the profile data available on this page.

What company does Sean Magee work for?

Sean Magee works for Billtrust.

What is Sean Magee's role at Billtrust?

Sean Magee is listed as Senior Director, Customer Support at Billtrust.

What is Sean Magee's email address?

AeroLeads has found 1 work email signal at @billtrust.com for Sean Magee at Billtrust.

Where is Sean Magee based?

Sean Magee is based in Denver, Colorado, United States while working with Billtrust.

What companies has Sean Magee worked for?

Sean Magee has worked for Billtrust, Qsi | Nextgen Healthcare, and Commonwealth Of Pennsylvania.

Who are Sean Magee's colleagues at Billtrust?

Sean Magee's colleagues at Billtrust include Sarah Thompson, Jonathan Galvacky, Johan Coppens, Peter Schilling, and John Kelly.

How can I contact Sean Magee?

You can use AeroLeads to view verified contact signals for Sean Magee at Billtrust, including work email, phone, and LinkedIn data when available.

What schools did Sean Magee attend?

Sean Magee holds Bachelor'S Degree, Business Management from West Chester University Of Pennsylvania.

What skills is Sean Magee known for?

Sean Magee is listed with skills including Microsoft Sql Server, Microsoft Office, Technical Support, Management, Customer Service, Writing, Contact Centers, and Customer Service Management.

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