Sean Majewski

Sean Majewski Email and Phone Number

Customer Success Senior Manager @ ECA International
East Kilbride, GB
Sean Majewski's Location
East Kilbride, Scotland, United Kingdom, United Kingdom
Sean Majewski's Contact Details

Sean Majewski personal email

n/a

Sean Majewski phone numbers

About Sean Majewski

Sean Majewski is a Customer Success Senior Manager at ECA International. He possess expertise in business travel, travel management, account management, sabre, tourism and 15 more skills.

Sean Majewski's Current Company Details
ECA International

Eca International

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Customer Success Senior Manager
East Kilbride, GB
Employees:
160
Sean Majewski Work Experience Details
  • Eca International
    Customer Success Senior Manager
    Eca International
    East Kilbride, Gb
  • Tracker Software Technologies
    Client Services Manager
    Tracker Software Technologies Oct 2021 - Present
  • Corporate Travel Management Uk
    Client Account Manager
    Corporate Travel Management Uk 2018 - Oct 2021
    Glasgow
    My duties in my current position consist of maintaining the relationship between the client and chambers travel, ensuring that we are meeting the client’s expectations and being the main point of contact here at CTM. • Account manage a mixture of accounts that span the private, pan European and global sectors• Effectively provide the benefits of CTM services and our products to prospective clients• Assist the main travel contact with travel policy compliance• Provide reporting to assist the company with their travel spend and where things can be improved• Help renegotiate hotel and air deals to the benefit of the client• Implementing online solutions and providing training for these services• Annual and quarterly reviews
  • Chambers Travel Group
    Online Support
    Chambers Travel Group Nov 2015 - 2018
    Glasgow
  • Tbr Global
    Head Of Corporate Travel
    Tbr Global Mar 2015 - Nov 2015
    Glasgow, United Kingdom
    TBR is a global ground transportation management company with an obsession for quality control and customer service. Managing over 131,000 bookings annually involving in excess of 330,000 movements, TBR has experience in all corners of the globe. Whether for Corporate transfers, Security transportation, Roadshows or Events, TBR has offices in operation 24/7 offering a truly global solution to our client’s ground transportation requirements. It is my responsibility to manage the operation of the Corporate Travel reservations team and to ensure that Company quality standards are maintained at all times.• Manage the Reservations Corporate Travel Team• Ensure that all processes are being adhered to in order to deliver the highest possible standards of quality•Ensure Team Budget is aligned with company expectations •Ensure Team SLA’s are met in line with company expectations •Ensure that all team employees receive documented coaching sessions•Ensure that all training manuals are current and updated on a regular basis•Resource the team in order to provide maximum efficiency at any given time•Ensure that the Sales team is informed of any new accounts or issues on existing accounts•Conduct regular checks on bookings and calls to determine error rate•Facilitate communication between the team and other areas of the business
  • Chambers Travel Management
    Business Manager
    Chambers Travel Management Jun 2013 - Feb 2015
    My duties in my current position consist of maintaining the relationship between the client and chambers travel, ensuring that we are meeting the client’s expectations and being the main point of contact here at Chambers. • Account manage a mixture of accounts that span the private, pan European and global sectors• Effectively provide the benefits of Chambers Travel services and our products to prospective clients• Assist the main travel contact with travel policy compliance• Provide reporting to assist the company with their travel spend and where things can be improved• Help renegotiate hotel and air deals to the benefit of the client• Implementing online solutions and providing training for these services• Annual and quarterly reviews
  • Chambers Travel Group
    Team Manager
    Chambers Travel Group Jun 2011 - Jun 2013
    Glasgow
    Looking after a team of 5 consultants. I would assist the account managers during the implementation process and keep the team up to date with the progress. I would also handle team meetings and 1-2-1's with the consultants going over KPI's. If there were any complaints or queries that would come in I would also handle these and respond to the client directly.• Team Meetings• 1-2-1's with consultants• Staff training for any new starts and also train for the new accounts coming onto my team• Ensure all client company details were upto date and that the team where aware of the policy the company should adhere to• Making sure any preferred hotel or air deals where loaded into the system and bookable• Assist the account managers where needed• Build and maintain relationships with the key bookers and contacts
  • Chambers Travel Group
    Business Travel Consultant
    Chambers Travel Group Oct 2008 - Jun 2011
    Glasgow, United Kingdom
    My duties would include handling incoming calls and emails from accounts handled by my team. Ensuring we would book travel according to the policy put in place by the client.• Look for best available fares and supplying 3 options that best suit the client’s needs• Booking and issuing airline tickets• Booking and arranging payment for hotels and car hire• Booking rail tickets domestically and internationally• Maintaining a good working relation with the key bookers• Assist team manager with start up of new client accounts

Sean Majewski Skills

Business Travel Travel Management Account Management Sabre Tourism Travel Technology Airlines Management Customer Service Online Travel Hotels New Business Development Key Account Management Negotiation Leisure Leisure Travel Travel Planning Tour Operators B2b Contract Negotiation

Sean Majewski Education Details

  • Uddingston Grammar
    Uddingston Grammar

Frequently Asked Questions about Sean Majewski

What company does Sean Majewski work for?

Sean Majewski works for Eca International

What is Sean Majewski's role at the current company?

Sean Majewski's current role is Customer Success Senior Manager.

What is Sean Majewski's email address?

Sean Majewski's email address is se****@****ctm.com

What is Sean Majewski's direct phone number?

Sean Majewski's direct phone number is +120742*****

What schools did Sean Majewski attend?

Sean Majewski attended Uddingston Grammar.

What are some of Sean Majewski's interests?

Sean Majewski has interest in Animal Welfare, Children, Education.

What skills is Sean Majewski known for?

Sean Majewski has skills like Business Travel, Travel Management, Account Management, Sabre, Tourism, Travel Technology, Airlines, Management, Customer Service, Online Travel, Hotels, New Business Development.

Who are Sean Majewski's colleagues?

Sean Majewski's colleagues are Phyllis Man, Mustafa Alnawaafe, Sane Elk, Rebecca Darling, Ysidro Ramirez, Sevim Sert, Pascal Du Pont.

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