Lauchlan is singularly focused on supporting the marketing needs of our IT channel clients throughout the Americas and around the globe, LAUCHLAN is committed to evolving the IT buyer experience forward through uniquely creative, multi-channel strategies that drive demand and deliver results.• Strategize, plan and implement inbound marketing campaigns for B2B channel technology clients• Work across departments to build websites, content, email campaigns, automation workflows, lead scoring and contact lists• Manage and deploy email and drip campaigns to prospects engaging with client content• Analyze campaign progress and results on an ongoing basis to identify successes and opportunities for improvement

• Manage a team of 5-10 inside sales reps to execute B2B enterprise level technology call campaigns• Create process improvements to increase efficiency within the call center• Act as an internal liaison between the call center and other departments within Lauchlan• Research, purchase and implement new systems to improve fulfillment and reporting.

TechTarget is the online intersection of serious technology buyers, targeted technical content and technology providers worldwide- Work with clients to help them achieve their marketing goals with TechTarget- Manage clients' campaigns from start to finish to make sure they have the desired results- Provide post campaign analysis and marketing recommendations

Constant Contact is the industry leader in Email Marketing, online surveys and event marketing for small businesses, non-profits, and associations.• Work with small businesses and organizations to help promote to, inform and grow their contacts• Provide strategy consulting and technical assistance to prospective customers• Handle outbound and inbound phone communications, as well as chat responsibilities to consistently meet or exceed quota set by my management

Canterbury English is a fully accredited TEFL certification course that places its graduates into teaching and tutoring roles.• Taught English to native Spanish speakers while living in Madrid• Created lesson plans for a variety of students, from adult professionals to children

John Hancock provides insurance and financial products to meet the needs of their customers.• Processed applications and payments for John Hancock’s annuity product line• Resolved outstanding issues with brokers and other financial institutions• Handled high profile and sensitive clients that required special attention• Assisted with the training and development of new employees