Sean Moore, Msml Email & Phone Number

Burlington, Massachusetts, United States

As a dynamic and experienced Sr Sales Technology Analyst I drive the strategic vision and execution of a cohesive user interface (UI) for our Ascend CRM system, which will be adopted across all healthcare segments within the organization. This multifaceted role encompasses a series of stages, starting from strategic alignment of existing CRM instances through to the actual implementation, followed by continuous improvement and evolution of the system.• Lead the design and implementation of a unified UI for the Ascend CRM platform, ensuring a consistent experience and maximum sales adoption across all healthcare segments. • Evaluate, prioritize, and oversee the integration of third-party applications, including AI tools, to augment CRM capabilities across all instances. • Actively engage in process discovery and design initiatives to refine and improve the customer relationship process and outcomes for all CRM end-users (primarily sales teams). • Collaborate closely with stakeholders to collect requirements and devise solutions that boost user experience, productivity, value-add reporting, and consistency throughout the CRM system. • Drive the adoption of the CRM system by developing user training programs and support materials. • Create and maintain comprehensive functional requirements and decision records, considering the downstream impact on processes. • Exhibit leadership qualities by mentoring and guiding team members with strong collaboration capabilities, fostering a collaborative environment aligned with the one Ascend vision.

• Responsible for the end-to-end performance of all ClickSafety sales systems including but not limited to HubSpot, Microsoft Dynamics 365, CSAdmin, Salesloft, and ZoomInfo• Developed and continuously improved processes for each sales system to promote sales success.• Planned, designed, and implemented improvements of data input, retrieval, and clean up.• Develop reports and dashboards allowing the evaluation of key metrics and the impact of the data allowing leadership to make decisions regarding quota and territory alignment.• Developed and implemented an organization specific sales plan which include rules of engagement and go to market guidelines.• Developed and implemented training content for sales onboarding, product launches, platform updates, and ongoing system training.• Developed and implemented a new business development program which created two new business development managers for the organization.• Worked closely with all departments to ensure effective collaboration to ensure effective communication to help meet the expectation of each department.• Assist in the coordination of the annual sales kick-off meeting as well as normal ongoing staff meetings.

• Proactively engages customers to develop both new and existing accounts.• Display a solution-oriented sales approach continuously improving processes in order to develop opportunities with existing clients and to establish relationships with new clients. • Develop, maintain, and grow a robust 30/60/90-day pipeline in order to exceed quota. • Develop and present compelling customer presentation that expertly articulates ClickSafety training solutions. • Resolve customer challenges by investigating problems; developing solutions; preparing reports; making recommendations to management.• Lead collaboration with product team in oversight of D365 data clean up. • Assisted sales management in developing best practices and processes for D365 functionality relating to accounts, leads and opportunities. • Assisted product team, operations, and marketing with updating lead management processes, training development and training implementation.• Represent the organization at trade exhibitions, events, and demonstrations.

Overland Park, Kansas

• Responsible for all membership related activities – SOP development, serve as advisor to Membership Committee leadership, budgeting, resourcing, developed and successfully launched a comprehensive recruitment, engagement, and development strategy. • Creative revenue generating projects – Lead cross-functional teams throughout disaster response, expedited research and planning phase to successfully implement premium digital publication in response to unanticipated potentially catastrophic revenue loss. • Marketing publications – Increase revenue generated by print ad sales, adapted marketing and promotion strategies to align with novel digital publications and online platforms. Serve as liaison between committees and workgroups to facilitate Association growth and sustainability. • Event planning – Collaborate with event teams to ensure the success of 3 annual conferences and monthly events. Managing the marketing, exhibits, logistics, sponsorships, and invoicing, promoting the Association during events, and hosting exclusive member activities. • Strategic planning – Collaborate with department Directors to establish goals, metrics, Key performance indicators and market needs as appropriate for ongoing marketing campaigns and events. Facilitate annual budget proposals in accordance with forecasted marketing revenue based on advertisement sales and membership dues. Developed and implemented a member retention plan that includes an onboarding program to increase engagement, drive sales, and improve member satisfaction

Kansas City, Missouri Area

• Cultivate new sales for a portfolio of food manufacturers by prospecting and account penetration.• Creating and maintaining mutually beneficial relationships with operators, distributer sales representatives, and category managers to increase profits and sales.• Design and distribute marketing materials to effectively assist in sales process.• Plan, facilitate, and lead marketing meetings to emphasize features and benefits of product lines within the portfolio.• Strategize, design, and execute trade-shows to market new and existing products within client portfolios.

Kansas City, Missouri

Provided comprehensive support for complex issues for internal and external clients.• Reconciled banking, commission, and escrow accounts while identifying risks.• Processed distributions and commissions for customized funds.• Developed and implemented streamlined workflows and processes to improve efficiency and optimize time and resource management.• Cross trained team members to provide seamless back up coverage.

Harrisonville, Missouri

Director of business operations, payroll, and personnel management.• Developed marketing and promotional materials resulting in catering sales increased by over 30%.• Established and implemented standard operating procedures and policies for maintaining high standards of excellence and customer service.• Forecasted, operated within, and adjusted budget for all aspects of the business.• Monitored and reported all financial, business operations, and marketing updates to stakeholders.

Lenexa, Kansas

Developed sales territory by engaging prospective customers and making cold calls.• Created and distributed marketing materials for existing and potential customers to increasesales and effectively reach monthly goals.• Provided clients with exceptional customer service by creating trusting and engagingrelationships while giving expert advice and product knowledge.• Operated within the scope of corporate policies while expanding portfolios to increase sales toexceed both personal and corporate goals.

Lees Summit, Missouri, United States

• Managed inventory for over forty vendors • Special projects including restructured freight systems to reduce logistics costs, increased target marketing for specialized customers to increase sales, developed and implemented guidelines to achieve customer satisfaction goals. • Prepared annual budget and financial forecast projections. • Created advisory channel for clients to seek advice and for recommendations for sales and performance improvements

Lenexa, Kansas, United States

• Developed sales territory by engaging prospects and building relationships with potential buyers. • Fostered and maintained professional relationships with clients, distributors, and vendors to increase profitability for clients and customers. • Provided knowledgeable advice and recommendations to clients on establishing and reaching goals for sales. • Managed and promoted portfolios to exceed all monthly sales goals.

Lenexa, Kansas, United States

• Developed sales territory by engaging prospective customers and making cold calls. • Created and distributed marketing materials for existing and potential customers to increase sales and effectively reach monthly goals. • Provided clients with exceptional customer service by creating trusting and engaging relationships while giving expert advice and product knowledge. • Operated within the scope of corporate policies while expanding portfolios to increase sales to exceed both personal and corporate goals

Olathe, Kansas, United States

• Developed sales territory by engaging prospective customers and making cold calls. • Created and distributed marketing materials for existing and potential customers to increase sales and effectively reach monthly goals. • Provided clients with exceptional customer service by creating trusting and engaging relationships while giving expert advice and product knowledge. • Operated within the scope of corporate policies while expanding portfolios to increase sales to exceed both personal and corporate goals

Masters Of Science, Management Leadership

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Fundamentals for Success in Business Organizational Behavior Business Ethics Business Communication Business Strategy Marketing Management.

Associate Of Arts - Aa, (Coursework) Business And Hospitality Management