As a dedicated and results-driven Technical Program Manager with three years of experience, I am passionate about leveraging technology to drive business success. My professional journey has equipped me with a robust skill set in software development, data operations, and cloud platforms such as AWS and Azure.At MAQ Software, I have successfully led agile teams to deliver high-impact projects that enhance business operations and drive results. My leadership in the development of enterprise data dashboards has not only improved business insights but also contributed to a significant increase in sales, recapture, and upsell opportunities. I thrive in collaborative environments where teamwork and agile methodologies drive innovation and efficiency.One of my proudest achievements includes supervising the software development lifecycle of a customer-facing Q&A bot. By leading a talented team of software engineers, we released new features every two sprints, enhancing the bot's conversational abilities with OpenAI and improving user satisfaction by 20%. This project exemplifies my action-oriented mindset and commitment to learning and deploying the latest technologies.With a strong foundation in analytical problem-solving and emotional intelligence, I am adept at navigating complex challenges and turning them into opportunities for growth. My technical skills span a range of programming languages including Java, Python, and JavaScript, as well as expertise in data analysis and reporting tools such as Pandas, Tableau, and PowerBI.I hold a Master's degree in Information Systems from the University of Washington and a BAS in Information Systems and Technology from Bellevue College. My academic background, coupled with professional certifications such as Microsoft Fabric Analytics Engineer Associate, underscores my commitment to continuous learning and professional development.I am excited to connect with like-minded professionals and explore opportunities where I can contribute my expertise in driving technological innovation and business growth.