Sean Orrett Email and Phone Number

• Managing a portfolio of accounts• Dealing with all aspects of a campaign• Using an existing network of industry contacts to generate new business• Leading and training other members of the account team• Managing the work of account executives• Leading project management activity• Ensuring necessary actions are undertaken by the account team• Achieving sales targets• Delivering sales presentations to high-level executives• Attending client meetings• Maintaining and expanding relationships with existing clients• Completing administrative work, as required

Responsibilities:• Responsible for identifying, recruiting team with required potential to succeed.• Drive the lettings team of 10 negotiators to deliver and exceed individual/team targets set at start of each week and month.• Set daily targets for all negotiators and carefully monitor their performance.• Conduct daily morning meetings to discuss ongoing deals and conduct role plays through interaction, to help improve individual performances.• Carry out monthly 1-2-1 meetings to review the month’s performance and to set new goals/targets for the upcoming month.• Provide mentoring and guidance when required to ensure on-going development of team.• Regularly attend viewings/meetings with all agents to monitor their performance so they maintain a high offer/viewing ratio• Produce daily and weekly reporting statistics to monitor each team member’s performance.• Help agents progress deals to completion as well as dealing with difficult tenants and landlords when required.• Conduct regular training sessions with existing staff and training/mentoring of newly appointed staff.• Regular meetings with large corporations to obtain new contracts and maintain strong working relationships.• Conduct regular interviews through Skype and also face to face, to recruit new staff for expanding lettings team.• Identify any PR opportunities to help increase the company’s revenue.• Weekly meetings with higher management to discuss performance, new agendas and ideas.Achievements:• Assisting own staff in career progression within the company. • Implemented successful, proficient and quality driven team• Multiple manager of the month awards.• Multiple team of the month awards based on overall performance.• Team regularly achieving and exceeding monthly targets.

Responsibilities:• Drive the lettings team of 18 negotiators to deliver and exceed individual/team targets set at start of each week and month.• Set daily targets for all negotiators and carefully monitor their performance.• Conduct daily morning meetings to discuss ongoing deals and conduct role plays through interaction, to help improve individual performances.• Carry out monthly 1-2-1 meetings to review the month’s performance and to set new goals/targets for the upcoming month.• To help and guide agents whenever support is required.• Regularly attend viewings/meetings with all agents to monitor their performance so they maintain a high offer/viewing ratio.• Produce daily and weekly reporting statistics to monitor each team member’s performance.• Help agents progress deals to completion as well as dealing with difficult tenants and landlords when required.• Conduct regular training sessions with existing staff as well as fully training new staff over a three week period using Microsoft PowerPoint.• Regular meetings with large corporations to obtain new contracts and maintain strong working relations.• Conduct regular interviews to recruit new staff for the expanding lettings team.• Identify any PR opportunities to help increase the company’s revenue.• Weekly meetings with higher management to discuss performance, new agendas and ideas. Achievements:• Team regularly achieving and exceeding monthly targets.• Multiple team of the month awards based on overall performance.• Multiple manager of the month awards.• Assisting own staff in career progression within the company.

Responsibilities:• Meeting and greeting with tenants and landlords.• Conducting valuations of landlord’s property. • Building strong relationships with both tenants and landlords.• Arranging and conducting viewings/meetings with tenants and landlords.• Negotiating with potential tenants and landlords.• Writing up tenancy contracts ready for signature.• Daily call out sessions to obtain new properties.• Consistent follow up with all parties. • Keep up to date with new rental laws.• Achieve monthly targets set.• Conduct a minimum of 6 to 7 viewings per week.• Arranging and conducting the handover of a property to the new tenant.Achievements:• Passed RERA examination and gained broker license.• Regularly exceeded monthly targets set.• Temporary Lettings Manager to cover holiday/absence. • Promoted to Lettings Manager in October 2013.

Responsibilities:• Key role in business development. Responsible for contacting companies to secure promotional opportunities via key internet search engines.• Strong communication and interpersonal skills essential. Proficient in delivery and ability to persuade and influence contacts to agree to promotion of company details on search engine. • Able to sell the benefits and positive aspects of this key business opportunity for generating revenue.• Production of detailed weekly management reports submitted to sales manager in preparation of deal closure.• Hit Weekly set targets• To act in a professional manor building customer relationships, whilst representing the company. Achievements:• I was successful in achieving all weekly targets set and have generated significant income for the company.• I have received positive feedback from both company contact and senior management for my professional approach, commitment and determination to succeed.

Responsibilities:• Management of production team responsible for a wide range of administrative duties.• Handling sensitive data and implementing quality process to that information.• Dealing with internal and external customers in line with the HM Government’s Strategic and Business plan • Answering enquires both in writing and over the telephone for both internal and external stakeholders and customers. For example, key contacts• Included police forces across the United Kingdom and various legal companies, solicitors and barristers.• Maintenance, manipulation and quality assurance of internal IT systems.• Drafting a wide range of information, training guides, job scripts and external correspondence. • Delivery of weekly output targets in accordance with agreed procedure and quality standards as defined by senior management.• Responsible for maintaining the confidentiality of customer’s data by consistently applying best practice policy and procedures in line with the requirements of Government’s CRB Security Policy. • Collated and produced weekly reports summarizing work allocation statistics – data used to inform senior management team and used for longer term strategy planning purposes.• Mentored new team members lacking in their role. Ensured smooth transaction, successfully trained individuals to the required standards.• Production of accurate, clear and concise minutes for senior management meeting and own team meeting to be sent to higher management. Achievements:• Successfully competed management development diploma and subsequently promoted initially to team leader.• Promoted to government Administrator Manager – trained, advised and mentored a team of 12 staff. Achieved 100% team success rate in Police National Computer System (PNC) examinations both on a personal level and team level.• In recognition of high standards and achievements, I received a number of personal performance awards whilst employed as Administration Manager.

Responsibilities:• Involved in a full range of administrative duties, dealing with internal and external customers in line with HMRC’s requirements.• Answering enquires in writing and over the telephone.• Required to understand and advise on complex tax regulations, assisting the general public with competition of tax credit forms and yearly returns. • Primary role, to gather information to ensure the correct award of tax credits and to ensure targets are met to agreed standards and timescales. This includes the maintenance, manipulation and quality assurance of the internal it Systems ‘NTC’.• Producing minutes and reports from team meetings to a high standard using Microsoft packages.Achievements:• Promoted to Deputy Manager – Full range of managerial duties including staff management and development

Responsibilities: Full kitchen duties included:• Food preparation and serving meals to a high standard. • To produce weekly staff rota for kitchen staff.Deputy Manager duties and head chef Duties included:• Staff management, training and role development.• In charge of ordering all meat and stock for the kitchen on a weekly basis to ensure the kitchen functioned effectively.• Mentoring newly appointed staff and carrying out all training requirements, including essential customer care needs, as and when required.• Bar duties such as handling cash, service of drinks and cocktails to a high standard.• Acted as bar manager two nights a week and produced weekly staff rota. Achievements:• Promoted to Deputy Manager and Deputy Head Chef.• Acting Bar manager two nights a week.