Sean Ritchie Email & Phone Number

Tucker, Ga, Us

Us

Full accountability of a geographic territory, where responsible for achieving target commercial objectives through the sale and execution of marketing programs with full 5P support within the assignment. Develop the Total Tobacco Category in an efficient and profitable manner. Achieve Customer and Consumer Engagement certification, develop retailer-specific Total Tobacco business plans, and advance specific retailers through the Retailer Willingness and Capability Continuum (RWCC). Build sustainable, profitable success with a Total Tobacco platform. Independent judgment/decision-making, influencing/selling skills, and total tobacco analytical skills are fundamental requirements of the position. Achieving commercial goals within assignment in support of Division, Region, and Company goals Achieving customer/consumer engagement skills certification and demonstrate within assignment Building customer willingness and capability to collaborate with RJRT on key business fundamentals and drivers of a Total Tobacco platform Collaborate with other division and region teams Sell/execute the 5Ps of presence, pricing, promotion, product, and personal selling to their customers and to consumers

Columbus, Oh, Us

Trained and developed staff in company policies and procedures.Determined staff promotions and demotions, and terminated employees when necessary.Developed effective relationships with assistant managers, as well as higher managementDelivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Hired and trained 100 part-time associatesTrained and mentored new managers on store procedures and policies.Performed management-only register functionsHandled all cash-related managerial procedures, including deposits and change ordersOversaw interaction and assistance of all customers to exceed their expectations and ensure their satisfaction.Trained staff to deliver outstanding customer service.

 Managed 150+ properties for approximately 50 property owners across the country Managed all general maintenance, repair work, refurbishment, and upkeep of property Interacted extensively and maintained ongoing contact with home owners, business owners, real estate investors, and vendors. Maintained knowledge of Fair Housing and Landlord-Tenant laws and interacted with attorney on regular basis. Utilized financial understanding and ability to formulate strategies based on property data. Created and explained contracts for property owners and tenants. Supervised multiple projects, while ensuring quality workmanship and budget is adhered to

Bachelor’S Degree, Business Administration And Management, General

Education record