Tyler O'Neil Email & Phone Number

Cleveland, Ohio, United States

- Promote safe and positive work environment- Enforce all GMS, CBSI, & OSHA Safety Policies- Responsible for each yard providing “Superior” delivery, stocking, yard pick-up, invoicing, CSR, and inside sales “Service”- Ensure customer satisfaction no matter the circumstance- Ensure all “Administrative” duties (purchasing, bill paying, etc.) is being done properly.- Enforce company operating standards and policies- Promote efficiency at every level of the operation- Expense Management for all locations under their supervision (Whse/Delivery/G&A) - Asset & Equipment Management for all locations under their supervision.- Create and maintain their locations operating budgets- Manage the CAPEX process for their locations - Report to Executive management monthly- Inventory & Administrative Management- Manage the hiring process (interviewing, recruiting and training staff)- Ensure that all assigned employees have and are trained to perform daily responsibilities according to company standards- Evaluate employee performance and develop individual development plans - Look for ways to maximize revenue - Develop strong working relationships with key accounts that use any location within the ABM’s assigned area- Facilitate and increase Sales

Stow, Ohio, United States

- Meets profit goals for the yard- Maximizes opportunities for improving net profit and develops ways to correct negative trends- Maintains relationships with customers and understands their needs maximum profit performance- Assists sales team with developing new customers and follows up on sales leads- Assists credit with overdue accounts receivables- Sets pricing and determines appropriate pricing for yard- Responsible for post-delivery customer audit program to improve business processes- Responsible for overall customer satisfaction and order accuracy programs- Resolves customer complaints about service delivery and product quality- Orders board and materials within general company purchasing guidelines- Maintains inventory levels and records in the yard- Oversees responsibility for inter-office procedures- Responsible for accurate input and confirmation of sales orders, customer information and related reports which support sales order entry process- Approves all credit memos and return authorizations- Ensures that yard’s staffing and equipment will meet delivery needs- Ensures trucks and team members are scheduled appropriately- Establishes and maintains the overall operational and delivery strategies- Overall responsibility for managing variable expenses within budgeted targets- Maintains proper maintenance and equipment protection program- Understands and plans for equipment depreciation- Ensures equipment is maintained to company operating standards- Overall responsibility for yard safety, cleanliness and injury/accident prevention- Responsible for overseeing and enforcing safety programs and procedures- Investigates all accidents and injuries thoroughly

Trafford, Pennsylvania, United States

- Maintain appropriate inventory levels in the yard, controlling shrinkage and damaged inventory- Oversee monthly cycle counting and close out procedures- Understand the financial operations of volume-buy and selling, profit margins, and P & L statements- Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse and at the job site- Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager- Oversee the cleanliness and maintenance of warehouse and yard areas- Responsible for full-cycle delivery management by removing any damaged materials, ensuring orders are stocked correctly and checked off by the appropriate manger- Always maintain open and clear lines of communication with customers, informing them of any issues related to their order & delivery if they should arise- Monitor delivery of materials from other yards to coordinate with agreed upon “Drop Dead” time- Identify and coordinate daily activities of all team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge- Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued- Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes- Maintain level of service requirements throughout the process- Prepare and track lien releases

Glen Allen, Virginia, United States

- Responsible for the fast, accurate processing of sales orders, setting up job’s information, confirming & appropriate reports which support sales order processing- Processing credit memos on the computer- Assist customers with will call orders- Supervises delivery crews, conducts performance reviews and employee orientation, and coordinates driver training- Schedules and dispatches crews to maximize time efficiency and monitors labor costs on each job- Computes payroll accurately and on time- Trains new helpers on how to perform job safely and correctly- Completes new hire and training paperwork in a timely manner- Ensures compliance with VCR program- Responsible for triple count and job completer program- Responsible for office/dispatch and yard/warehouse cleanliness- Responsible for ensuring that trucks are clean- Performs job in a safe manner

El Paso, Texas, United States

- Responsible for leading a Company tasked with the training and validation of individual deploying service members.- Promoted a culture continuous quality improvement which encouraged our Company to develop an online in-processing system utilizing Microsoft Teams. The establishment of this system significantly reduced labor hours and allowed the organization to analyze historic data in order to identify trends and allocate personnel accordingly.- Successfully trained, validated, and deployed service members in support of overseas contingency operations.