Sean Roach Email & Phone Number

Columbus, Ohio, United States

Leader of the Consumer Bank deposit product services and fees organization responsible for managing Chase’s overdraft services, debit cards and ATM fees, wire transfer fees, foreign currency exchanges, stop payments, safe deposit boxes, and all other fee-based services provided on consumer deposit accounts. Direct responsibility for managing a P&L with.

Columbus, Ohio Area

Consumer & Business Banking Digital Fraud Operations: I managed the Business Support Group within our Digital Fraud Operations department. Digital Fraud Ops is an organization of 1,000+ people responsible for monitoring suspicious Electronic Money Movement activity and New Account Screening. My team consists of 15 analysts / associates responsible for.

Columbus, Ohio Area

Consumer and Business Banking Digital Fraud Risk Strategy: VP within Fraud Risk Management organization for Consumer & Community Banking, responsible for managing a team of analysts using advanced analytical tools to identify opportunities to prevent fraud losses across retail banking transactions.

Columbus, Ohio Area

Consumer Bank and Chase Wealth Management Customer Experience: responsible for monitoring customer satisfaction with retail banking and investment products/services. Experience leveraging complex and varied data sources, including socials media, internal surveys, external benchmarks (i.e., J.D Power), customer feedback, etc. to inform business decisions.

Columbus, Ohio Area

Consumer Bank Innovations Strategy: Senior analyst in Branch and ATM Innovations department responsible for strategic analytics, forecasting, and monitoring projects related to new technology in our branches and ATMs. Also responsible for supporting ATM location strategy (new market entry, profitability / servicing models, geospatial network optimization).

Columbus, Ohio Metropolitan Area

Consumer Bank Strategy & Analytics: Senior Analyst, promoted to Project Manager, responsible for overseeing regulatory initiatives including field training, licensing standards, Anti-Money Laundering policy, and third party oversight. Job demands included coordination across multiple lines of business to ensure timely execution of initiatives, with a focus.

Columbus, Ohio, United States

Chase Leadership Development Program: Completed a 2-year rotational development program where I gained experience in Deposit Products & Marketing, Planning and Analysis, Project Management, Strategy & Analytics, Digital Product Innovations, and Regulatory Capital Management.

Greater Seattle Area

Financial estimator on the Boeing 787 Dreamliner development team responsible for modeling costs of special client add-on requests to customize their particular aircrafts.

Columbus, Ohio Area

Bachelor Of Science (B.S.), Finance And International Business, 3.7 / 4.0

Graduated with a double major in Finance and International Business and a double minor in Spanish and Linguistics. 100% self-financed.

Finance

In 2010 I lived in Madrid, Spain and studied business at a top Spanish business university. Coursework included operations management.