Sean Ryan Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Australia

Key responsibilities:• Estimating and quoting level of work;• Creating and maintaining project plans;• Engaging with stakeholders to document business, functional and non-functional requirements;• capturing and creating context, user cases, BPMN, UML and data flow diagrams;• creating SharePoint sites, libraries, lists and workflows to manage, automate and drive business processes;• using BI and SQL to create comprehensive self-service reporting suites and dashboards to… Show more Key responsibilities:• Estimating and quoting level of work;• Creating and maintaining project plans;• Engaging with stakeholders to document business, functional and non-functional requirements;• capturing and creating context, user cases, BPMN, UML and data flow diagrams;• creating SharePoint sites, libraries, lists and workflows to manage, automate and drive business processes;• using BI and SQL to create comprehensive self-service reporting suites and dashboards to monitor trends and key performance indicators for commercial and supply chain analysts;• creating self-service billing extracts and billing tools using SQL to aid Finance staff in preparing invoices for suppliers/customers;• creating self-service reports to aid Operations staff in managing their business;• conducting data analysis and configuration of systems;• performing data and system migrations;• decommissioning systems and archiving data;• creating and executing test plans and test scripts;• creating end user guides and providing training;• providing go-live support;• providing accurate and timely guidance and assistance to end users and customer end users by responding to, investigating, resolving or escalating any issues, queries or problems raised;• conducting data analysis and providing findings to staff;• ensuring routine system support tasks are properly and consistently completed;• creating and updating user manuals, user guides and support guides;• performing User Acceptance Testing (UAT) and Production Verification Testing (PVT) as a business representative for releases of key systems;• assisting with end-user training;• maintaining close contact with key users to ensure optimal system utilisation. Show less

Perth, Australia

Perth, Australia

Perth, Australia

Perth, Australia

Perth, Australia

Darwin, Australia