My primary focus is forging a solid business book within the IT sales landscape, explicitly catering to SHI’s clientele within my designated territory. This client base comprises public sector entities, including school districts and municipal bodies. I gain a comprehensive understanding of the customer’s objectives by leveraging an outcome-oriented sales approach. My goal is to seamlessly align our technology solutions with client's objectives, ensuring I meet and exceed all their expectations.

Fitness/General Sales Manager, I was responsible for overseeing the daily sales (primarily memberships + opportunities to sell personal training), external marketing, training and development of staff, understanding of the KPIs, and managing staff day-to-day production.

Responsible for establishing a strong customer service/selling culture in all assigned stores. Accountable for overall operations, staffing, and merchandising of retail stores. Ensure maximum profitability through the execution of short and long-term strategies. Responsible for providing leadership, executing corporate directives, and developing strategies to maximize people development aligned in all stores.

Outbound Telemarketing position in charge of calling Hearing Life lead lists to either schedule a reevaluation for current patients or schedule prospective patients for their initial hearing evaluation. Maintain accurate records of calls and outcomes in the computer systems. Make 300-350 outbound calls to hearing clinics and prospective and/or current patients for appointment follow-up. Schedule appointments accurately based on customer protocols or conference calls to independent hearing clinics.

Conducting Territory based sales presentations to potential customers. Introducing and explaining Verizon Fios products/services packages for home, cable and internet. Engaging in persuasive selling techniques to close sales. Maintaining accurate records of sales activities and customer interactions. Meeting and/or exceeding sales targets weekly.

Also known as Generalist colleague, I was an integral part of bringing the Macy’s magic, and the Macy’s shopper was my highest priority. I paid close attention to customer preferences and developed expertise in Macy’s merchandise and services in order to create exceptional experiences for every customer I encountered. I helped my team meet their sales goals through delivering consistently superior service, and a welcoming presence that could be felt throughout my designated section. From the sales floor to the fitting rooms to product presentations, I was a crucial part of an inclusive team that exceeded at every challenge.

Compliance with the diet, prescription, and obtaining preferences within that diet. Prepare/assemble and deliver meals (Tray delivery includes bedside patient care and clean up after meals). The ability to juggle various tasks and meet deadlines throughout the kitchen. Provide exceptional customer service every day, no matter what obstacles stand in my way.