Sean Simmons Email and Phone Number

Project manages and prioritizes multiple projects concurrently as the Facility Structure Lead, totaling 75+ projects, that includes data collection, operational stakeholder meetings, workflow analysis, build and configuration, integrated testing, appointment conversion and go-live support across Facility Structure, JHRP and ECC workgroups for new outpatient clinic implementations that each span a 3-month period.Collaborates with the Patient Access Process Improvement workgroup on the… Show more Project manages and prioritizes multiple projects concurrently as the Facility Structure Lead, totaling 75+ projects, that includes data collection, operational stakeholder meetings, workflow analysis, build and configuration, integrated testing, appointment conversion and go-live support across Facility Structure, JHRP and ECC workgroups for new outpatient clinic implementations that each span a 3-month period.Collaborates with the Patient Access Process Improvement workgroup on the operational objectives in the development of decision trees to improve the efficiency and effectiveness of scheduling outcomes in 10+ specialties that includes Primary Care, Surgery and All Children's Hospital.Works with the Welcome Design workgroup to kickoff projects and facilitate meetings with operational stakeholders and LAN administrators to ensure iOS, Windows and standalone physical devices connect to the JH network.Serves as the Application Reporting Lead for the Patient Access team, collaborating with Subject-Matter Experts and the Business Intelligence team to design, develop, and implement reporting workbench reports, SlicerDicer reports and dashboards for Patient Access Services and Patient Access Process Improvement workgroups, ensuring timely and accurate insights to drive business and operational decisions and strategy.Established a knowledge base for technical documentation that serves as a standard reference for Cadence and Welcome workflow design and common troubleshooting, frequently used software tips and tools, organization presentations as well as new analyst onboarding over a 12-month period.Led the Patient Access Team through the most recent Epic Upgrade that included 2 versions and 30+ Novas that would affect system configuration. This included weekly meetings, creation of project dashboard, status updates, analysis and build, review of application and integrated test plans, cutover, SUP practice sessions and operation of a command center. Show less

Worked with clients such as Lahey Medical Center, Lehigh Valley, Mercy Hospital and Hackensack Meridian HealthProvided one-on-one training and support to end-users, including physicians, nurses, and other clinical staff, during the go-live phase of Epic's Cadence and Ambulatory Modules, ensuring a smooth transition to the new system and addressing any questions or concerns in real-time.Facilitated real-time troubleshooting and issue resolution at the front desk and point of… Show more Worked with clients such as Lahey Medical Center, Lehigh Valley, Mercy Hospital and Hackensack Meridian HealthProvided one-on-one training and support to end-users, including physicians, nurses, and other clinical staff, during the go-live phase of Epic's Cadence and Ambulatory Modules, ensuring a smooth transition to the new system and addressing any questions or concerns in real-time.Facilitated real-time troubleshooting and issue resolution at the front desk and point of care, quickly identifying and prioritizing technical issues, and collaborating with the project team to implement permanent fixes, resulting in minimal downtime and optimal system availability.Served as a liaison between end-users and the project team, gathering feedback and concerns, and communicating them to the project team to inform optimization and improvement efforts, ensuring that the system met the needs of the clinical staff and patients.Developed and maintained strong relationships with clinical staff, understanding their workflows and pain points, and providing tailored support and guidance to ensure successful adoption and utilization of Epic's Cadence and Ambulatory Modules.Developed and maintained comprehensive documentation and training materials to support ongoing use of Cadence and Ambulatory, including user guides, tip sheets, and technical workflow documentation, to ensure knowledge transfer and sustainability. Show less

Worked with clients such as Vanderbilt University, St. Luke's Health Network, Mayo Clinic (Rochester and Jacksonville), Barnes Jewish Children's Hospital, UMMS, NYCHH Bellevue Hospital, and NYCHH Jacobi Hospital.Provided one-on-one training and support to end-users, including physicians, nurses, and other clinical staff, during the go-live phase of Epic's Cadence and Ambulatory Modules, ensuring a smooth transition to the new system and addressing any questions or concerns in… Show more Worked with clients such as Vanderbilt University, St. Luke's Health Network, Mayo Clinic (Rochester and Jacksonville), Barnes Jewish Children's Hospital, UMMS, NYCHH Bellevue Hospital, and NYCHH Jacobi Hospital.Provided one-on-one training and support to end-users, including physicians, nurses, and other clinical staff, during the go-live phase of Epic's Cadence and Ambulatory Modules, ensuring a smooth transition to the new system and addressing any questions or concerns in real-time.Facilitated real-time troubleshooting and issue resolution at the front desk and point of care, quickly identifying and prioritizing technical issues, and collaborating with the project team to implement permanent fixes, resulting in minimal downtime and optimal system availability.Served as a liaison between end-users and the project team, gathering feedback and concerns, and communicating them to the project team to inform optimization and improvement efforts, ensuring that the system met the needs of the clinical staff and patients.Developed and maintained strong relationships with clinical staff, understanding their workflows and pain points, and providing tailored support and guidance to ensure successful adoption and utilization of Epic's Cadence and Ambulatory Modules.Developed and maintained comprehensive documentation and training materials to support ongoing use of Cadence and Ambulatory, including user guides, tip sheets, and technical workflow documentation, to ensure knowledge transfer and sustainability. Show less