Sean Thurow Email & Phone Number

Minneapolis, MN

• Manage communication between internal strategy/planning teams and client contacts for Guitar Center, Alzheimer’s Association, Oscars, Academy Motion Picture Museum, Mark Anthony Craft Spirits, Lunds & Byerlys and East.
• Create timelines of project completion from media brief to post campaign reporting. Monitor and ensure completion of tasks across all teams within the agency.
• Coordinate creative asset delivery from the client/creative agency to the ad operations and investment teams by clearly communicating asset specs and due dates.

Minneapolis, MN

• Media buyer within the broadcast team. Responsible for buying local radio and television advertising space for multiple clients within markets of all size and demographic diversity.
• Negotiate, purchase and monitor advertising space and airtime on behalf of clients with the goal of reaching the highest number of people in the target audience at the lowest possible cost.
• Broadcast investment client leader for Dick's Sporting Goods. Coordinate all local broadcast activity including grand opening, house of sport, hot market, field & stream and special promotion campaigns. Delivered 10%.
• Placed radio and television advertising schedules for Alaska Airlines, Conn's Home Plus, Dick's Sporting Goods, Pinnacle, Sam's Club, St. Jude & Walmart.
• Observed and tracked market trends and emerging media platforms within assigned markets (Baton Rouge, Boise, Columbus OH, Dallas, El Paso, Harlingen, Huntsville, Jacksonville, Kansas City, Oklahoma City, and Reno..
• Established market goals while incorporating client strategies, preferences, restrictions and efficiency relative to historical benchmarks

• Media Analyst working with the Broadcast Media team in a negotiating role.
• Established market goals while incorporating client strategies, preferences, restrictions and efficiency relative to historical benchmarks
• Estimated accurate ratings while tracking critical market conditions
• Proactively stewarded negotiated schedules and included make goods, weekly logs, rerates/sweeps and post evaluation
• Developed and maintained positive working relationships with station contacts and their representatives
• Observed and tracked market trends and emerging media platforms within assigned markets

Apple Valley, MN

• Managed a team of 10 associates with the goal of providing best-in-class customer service through promptly greeting customers, responding to concerns quickly, effectively and courteously; aligning customer needs with.
• Led the district and region in customer service metrics from Feb. 2008 to Oct. 2010 by being consistently ranked in the top 15% of the company in overall net promoter score
• Provided timely and appropriate feedback to all store associates concerning performance including daily coaching, conducting performance coaching discussions as appropriate, and writing and presenting annual.
• Ranked in the top 35% of the company in overall sales growth at the Apple Valley location during fiscal year 2012

• Directly influenced the talent development and business results of four stores through GameStop’s global performance management strategy and related tools, such as development planners and performance worksheets
• Led the Mall of America location to its greatest overall business result since opening in 2006; sales growth improved by 15%, profit margin increased by 20% and overall company rank was 1,000 spots higher than any.
• Encouraged outstanding business results by focusing on specific behaviors and outcomes. Used the STAR/AR feedback model, interaction guidelines, and key principles when interacting with others
• Took the role of region point-person for visual merchandising. Responsible for providing detailed instructions on visual merchandising initiatives on a weekly basis through conference calls and email

• Directly influenced a group of nine stores during the fourth quarter by communicating company directives and expectations; validated that all stores were compliant through effective store visits
• Led the district to a 5% YTD improvement in overall customer service using the net promoter metric of measuring customer satisfaction
• Responded favorably and quickly to all business opportunities identified through sales reports, profit and loss statements, turnover reports and exit interview data, store visit reports, audits, compliance reporting.
• Attracted, developed, and retained top talent by creating a positive, supportive, results-based work environment

Eden Prairie, MN

• Helped lead the St. Paul store to its highest district and region performance ranking in its six-year existence
• Developed leadership skills by assisting the store manager in training employees to become better sales professionals and customer service associates

• Updated database containing the contact information for foodservice directors nation wide
• Updated win/loss and bid history databases depending upon the information received in the win/loss phone calls