Sean Carroll Email & Phone Number

Cambridge, Massachusetts, Us

• Shipped features in the content management, generative AI, multi-language, and rich media product areas. • Guided cultural and process transformations within the team, cultivating a product management-led culture dedicated to solving customer problems effectively.• Aligned team’s product strategies with organizational goals to ensure a unified approach to product development.• Drove initiatives to collect and analyze user feedback, which helped influence strategic decisions that enhanced product features based on identified customer needs.• Fostered cross-functional collaboration with customer support representatives and channel consultants, broadening access to key features and elevating customer satisfaction across all tiers.• Created custom dashboards using data analytics tools to monitor feature performance, contributing to well-informed decision-making and heightened user engagement.• Conducted thorough competitive landscape research to identify market trends and gaps, which later on influenced strategic objectives and shaped product roadmaps.• Developed and implemented methodologies for estimating costs related to third-party integrations, demonstrating a data-driven approach to strategic decision-making.

Austin, Tx, Us

• Defined and drove product vision, strategy and metrics for the overall organization. • Recruited, coached, and grew a hard-working (and happy) cross-functional team of product managers and product designers.• Collaborated with senior executive leadership and other key stakeholders to align product roadmaps and conceive projects that supported business initiatives.• Partnered with engineering management to create a deep and mutually beneficial connection between product and engineering teams.• Specified KPIs used to measure the success of the features built by the team.• Looked for new growth opportunities and “0 to 1” innovations beyond the boundaries of the current strategy.• Established and fostered healthy relationships with key Champions at strategic customers to better understand their unique business needs and make sure we delivered a product that delighted their users.

Austin, Tx, Us

• ​​Executed product strategy and planned product initiatives for Bloomfire’s B2B product. • Conducted hundreds of annual customer interviews to deeply understand their needs, and translate those into business cases and product requirements.• Defined the development scope for new product features in consultation with the engineering team.• Wrote well-thought out PRDs and other product artifacts for consumption by technical and non-technical colleagues. • Collaborated with product marketing leaders to plan go-to-market initiatives. • Ran beta programs to test innovative ideas and POC features. • Presented product roadmaps and demoed new features in public-facing product webinars.• Managed API integrations with external partners and vendors.• Piloted trial instances with prospects as product representative in coordination with CS and Sales leaders.

Austin, Tx, Us

• ​​Executed product strategy and planned product initiatives for Bloomfire’s B2B product. • Conducted hundreds of annual customer interviews to deeply understand their needs, and translate those into business cases and product requirements.• Defined the development scope for new product features in consultation with the engineering team.• Wrote well-thought out PRDs and other product artifacts for consumption by technical and non-technical colleagues. • Collaborated with product marketing leaders to plan go-to-market initiatives. • Ran beta programs to test innovative ideas and POC features. • Presented product roadmaps and demoed new features in public-facing product webinars.• Managed API integrations with external partners and vendors.• Piloted trial instances with prospects as product representative in coordination with CS and Sales leaders.

Cleveland, Oh, Us

• Led overall product strategy for Tiger Pistol's suite of products.• Gathered market feedback to form an outside-in product vision based on real-world information.• Set quarterly product roadmaps and manage backlogs, balancing between support for existing clients and innovation to attract new clients.• Planned interdependent projects' development cycles within the context of bi-weekly Sprints.• Defined the scope for new product features and enhancements.• Wrote detailed user stories with comprehensive acceptance criteria and business requirements.• Mocked larger scale UI / UX changes in Balsamiq to circulate upcoming changes to stakeholders and seek pre-development feedback.• Built SQL reports to gather key analyses and make data-driven decisions.• Collaborated and presented to internal executives and external stakeholders.

Cleveland, Oh, Us

• Scoped minor features and projects under supervision of the SVP of Product.• Created product proposals for stakeholders to showcase team strategy.• Planned bi-weekly Sprints based on already set high-level priorities.• Backlog groomed and assigned tickets to individual Developers.• Confirmed, triaged, and ranked by severity level all reported bugs.• Documented upcoming feature in product marketing materials for circulation with clients.

Cleveland, Oh, Us

• Supported clients to help them use the product to full potential and publish best practice Facebook Ads on behalf of their end advertisers.• Led and worked as Senior member for multiple client operations.• Spoke directly with hundreds of small business owners.• Provided managed service publishing thousands of individual Facebook Ad campaigns.• Began official transition to Product team in early 2017, with unofficial duties on and off from early 2016 including testing new features, reporting bugs, and assisting with product strategy from an operations perspective upon request.

San Diego, Ca, Us

Goleta, California, Us

B.A. With Honors, Political Science

University Of California Education Abroad Program