Sean Hay Email & Phone Number

New York, Ny, Us

Montvale Nj

Manage 70+ UCS Domains containing over 3,000 bladesAdministrator of over 1000 ESXi hosts which house over 10,000 virtual machinesInstall, configure and maintain 19 vCenter environments.Planned and implemented firmware upgrades for UCS domain infrastructure without incurring service interruptions for hosted applications.Implemented UCS Central integration with new and existing UCS domains.Manage and maintain CMDB inventory of UCS Hardware / Virtual hosts within Service Now.Coordinate with storage and backup teams to ensure that capacity needs within the virtual environment are met.Remediate security vulnerabilities within UCS and VMware / ESX as they arise.Created virtualization standards and best practices utilized by administration teams.Administrator of CSC Agility automated server deployment platform

Managed and maintained multiple SharePoint MOSS 2007 Production US Portal environments with a combined daily usage of up to 25,000 + users.Managed and administered over 100 IBM WebSphere Application Server v5 and v6 stand alone and cluster environments that are utilized globally. Managed over 100 HP Proliant DL380 & HP DL580 servers and maintained high availability.Documented a updated full disaster recovery plans for WebSphere and SharePoint environments to reflect organization and infrastructure changes.Served as primary point of contact on a 24-hour by 7 basis to maintain high server availability.Managed automation project for multiple middleware supported applications.Managed LDAP integration project for WebSphere Application Server.Resolved complex hardware and software integration issues, interfacing with database administration, software development, network support personnel, and vendors to coordinate solutions.Created installation and update configuration documentation to ensure consistency for server builds and updates.Research, test and install all security related patches for SharePoint, and WebSphere environments.

Participated in major Tier 2 Data Center Migration which involved moving over 2,000 + servers to a brand new state of the art facility.Racked and cabled multiple HP and SUN severs.Verified all data center servers were accessible via Raritan KVM.Ran Fiber optic infrastructure cabling throughout data centerDecommissioned servers to make room for new technology.Updated server records to represent their new rack locations/switch connections.Managed rack locations available power and available network connections.

Supported Over 80 internal applications.Troubleshoot network connectivity, network printing and other access issues.Maintained top ranking throughout group.Maintained all hardware (laptops, monitors, etc.) for 30+ help desk employee's.Managed IP Agent software that allowed help desk to work remotely in case of emergency.Trained all help desk personnel on usage of IP agent software.Played a key role in ensuring a proficient workforce and significantly reducing client downtime.Trained incoming new employee's on procedure as well as technical skills.

As a member of the well known Best Buy "Geek Squad", I was able to utilize my education and previous work experience to effectively resolve both hardware and software problems.Performed computer hardware upgrades, software upgrades, and general system tune-up. Apply knowledge of operating systems and computer hardware to identify problems, diagnose causes and determined corrective actions.Recommend and performed minor remedial actions in order to correct problems based on knowledge of system operation. Used various utilities to identify and remove viruses, spy ware, and mal ware.Install, modify and make minor repairs to computer hardware and software systems.Provide technical assistance and training to our customers.Install and assist service personnel in installation of monitors, keyboards, printers and disk drives.Load specified software packages, such as operating systems, word processing and spreadsheet programs into computer.Instruct users in use of equipment, software and manuals.Answer client inquiries in person and via telephone concerning systems operation.Maintain high standards of excellence when dealing with customers and management.Assist co-workers and supervisors in identifying and resolving problems.Performed In the home computer support.In charge of training all in home computer repair agents within district.Managed re-do rate, as well as productivity of all agents to accomplish company goal.Set up and maintained home networks for clients.

Network Administration Associates Degree 2002, 2005

Education record