Operations Supervisor
CurrentWorking with a team of up to 90, split over four areas, I have Driven and Progressed processes for product packing. This includes areas of box makeup Small and Large, Small product packing and Large product packing. Introducing better process flows and material handling, robust quality improvements within the working area and working processes. Driving Business KPI’s for pack targets ensuring Daily, weekly and monthly targets were met in a timely manner bringing harmony to the a pack and ship goal. I was able to bring forward and eradicate a back log of quality and process discrepancies, leading the way with process audits, 5S audits and practical problem solving to go above and beyond business expectation. Eradicating broken communication lines between MPL & Operations departments to get a better work flow through departments to reach the final Business goal. Training and developing Team leaders through the business to re-structure the team through one to ones, evidence packs and target setting, driving them to hit Team goals and targets as well as personal achievements, Building up skills within the Operations team such as Problem solving, managing performance, Team building, Shift tracking and audit critic. Developing and Driving contingency plans ensuring process and target conformance is adhered to maximise output. Pack Target planning was a daily activity ensuring head count to target adherence was met driving cross training and contingency plans to ensure adaptability within the team. Being a lead member in driving a Global Standards Audit to ensure correct standards of work was met including robust process achievement, safe working practises, Work flow and optimisation achieving a Gold 2 standard for the business. Working closely with the health & safety team to drive business KPI’s such as hazard spotting and MHE audit developing the skills in the team also to drive these targets.