Lead the development and execution of global product roadmaps, ensuring alignment with business goals and market needs.Manage vendor relationships and engage with cross-functional teams to implement enhancements, ensuring consistent product growth and operational excellence.Conduct opportunity assessments, concept validation, and business case development to support new revenue streams and improve product offerings.Oversee marketing and communication strategies to drive product adoption and support Mastercard’s global expansion.Monitor product performance, lead risk management initiatives, and ensure alignment with Mastercard’s high standards for quality and innovation.

• Managing full product life cycle through collaboration with Developers and UX/UI teams. Planning and integrating new design / flow opportunities into the product roadmap presentations and demos within the business for our Price, Promotion and Assortment SaaS tools• Developing business and functional requirements / user stories and acceptance criteria to set macro roadmap and release management estimates, creating testing strategies and testing plans in an agile environment. • Prioritizing ongoing backlog refinement during development sprints and work directly with development team to ensure requirements are clear and that release plan timelines are maintained • Assisting Product Support, Operations and Client Services teams to monitor progress of product development, identifying risks, anticipating issues and triaging / prioritize bugs. • Executing test scenarios / test cases / test scripts for functional and systems integration testing to validate implementation requirements and ensure validity of results, accuracy, reliability, and conformance to business and compliance standards.• Ensuring defect cycles and UAT feedback are accurately logged in Jira, follow through defect logs closely to ensure timely closure.

• Monitoring the queue, prioritizing issues, actioning the response and resolution with SLAs to engage with customers and championing the applications offered to clients.• Collaborating with Development, QA, Operations and client teams to insure issues were resolved in a timely manner and to the standard expected by our clients• Ensuring client applications were delivered in an accurate and timely manner, through weekly maintenance, thorough validation prior to production release, and issuing remediation if required, including user access management, authorization and authentication, ensuring the SLA is met consistently across clients.• Responsible for onboarding new clients/users requiring a keen attention to detail, respecting the need of documentation, and adhering to the processes set forth.• Responsible for fulfilling any data and technical request in the production environment

• Liaising with business partners to create Functional Design Documents and Business Process flows for the ERP implementation project. • Identify UAT scenarios and defining UAT test plan, documenting unit and integrated UAT test scripts, executing test as part of CRP’s or training end-users. Recording and communicating result, logging any issues in SharePoint and tracking progress of fixes• Providing insight and recommendations to analysis of proposed data design additions, structurechanges, value determinations, performance indicators and conventions on systems.• Managing the ETL, cleansing, enhancing, and conversion process of the Master and Transactional data into Microsoft Dynamics AX• Subject Matter Expert for Product Information management within the Dynamics AX project• Responsible for data accuracy, performing and reporting on periodic audits and data integrity checks.• Ensuring all data discrepancies are communicated to stakeholders and measure impact of solutions• Responsible for creating and maintaining all documentation of master data processes and procedures and validating existing policies and procedures• Working collaboratively with stakeholders on continuance improvement opportunities and monitoring business rules

• Meeting with organizing committees and professional associations to plan scope and format of various events, reviewing administrative procedures and progress of events• Coordinating services for events, such as accommodation and transportation for judges and participants, catering, signage, displays, ribbons, audio visual equipment printing and security• Organizing registration of participants, collecting and processing entry fees, preparing programs and promotional material and publicizing events through social media• Accounts Receivable, invoicing debtors for entry fees and pledged sponsorship, contacting customers regarding overdue accounts to maximize payment receipts • Assembling mailings for exhibitors; invoices exhibitor confirmation packages, exhibitor passes, producing and mailing of prize money• Providing customer service to all competitors and volunteers as required and problem solving

Conducted an epidemiological study of C. difficile in Irish Hospitals• Responsible for organizing, recording and analyzing clinical outcomes and immune responses of patients with different genetic strains of C. difficile• Maintaining patient samples as well as laboratory and office supplies• Responsible for Bacterial culturing from patient samples and DNA extraction• PCR, Gel Electrophoresis and ELISA testing, in accordance with protocols and SOP’s

• Conducting microbiological tests on imported samples to determine shelf life• Compiling, analyzing and recording results and presented to interested parties• Generating and recommending new quality and shelf life standards for imported chicken to protect the Irish consumer and suppliers based on our research• Ordering and maintaining lab stock and supplies, and preformed general laboratory and administrative duties

Worked as part of a large team, insuring the implementation of the Quality System• Conducting wide ranging microbiological tests on each batch of incoming raw materials and finished products to comply with ISO, BRC and Bordbia Standards• Problem solving and liaising with other departments including management, costumers and floor staff to ensure efficient productiontions • Supervising traceability and correct labeling of products by production staff• Monitoring raw material and finished products to ensure they met with costumer requirements• Conducting daily HACCP and quality verification checks and internal audits, identifying any issues and taking appropriate action to resolve them• Ensuring hygiene and sanitation practices conform to policies and regulations • Conducting internal audits and investigating customer and client complaints