Sean Robertson Email & Phone Number

Purchase, Ny, Us

Toronto, Ontario, Ca

Reporting to the Chief Product Officer, driving a product vision and strategy for our core product of Recognition as well as our mobile app, focusing on outcomes that support our belief in the pillars of belonging and ultimately drive revenue and retention through happy and productive clients.Leading a team of Product Managers and partnering with Engineering, Sales, Customer Success and Product Marketing to constantly aim at delivering a best in class experience for our customers.Supporting the team to constantly ask 'why' and look for the reason behind customer problems, while also looking for new ways to surprise, delight and expand our product.And I get to work with some pretty AWESOME people, while we change the way the world works.

Toronto, Ontario, Ca

I was part of the leadership team for the VP, Digital Experience, and led a team of Product Managers, Developers and Systems Analysts (~75 team members) with the accountability for the development and delivery of the Wireless eCommerce platform for the Rogers and Fido brands.As part of the leadership team under my VP, I provided strategic direction, Product and Agile thought leadership as part of a large and challenging mandate to re-platform the digital space with a new design system, content management system, modernizing the development frameworks as well a new product catalogue to drive our commerce platform, in addition to migrating to the Cloud.With an operating budget of $12MM/year I assembled and coached six agile squads, focusing on delivering new business capital investments, continuous improvements to digitals foundational capabilities and the technical health of the commerce application.I was a constant champion and advocate for continuous improvements relating to agile development, product ideation and discovery and overall ways of working with stakeholders and partners. Scaling roles, empowering teams to try new approaches and establishing communities of practice.As a result of the new technology and team structure, we achieved an increase in FY2020 for new client acquisitions eight times YoY, nearly doubled sales in other key wireless journeys (phone & plan upgrades) and the Digital channel sales mix doubled YoY, all while completing the redesign as well as launching new features like curbside (“Express”) pick-up and other business continuity features during the COVID-19 pandemic.

Toronto, Ontario, Ca

Supporting the Head of Digital Product and leading a team of Product Owners, championing the day-to-day product development of CIBC and Simplii Financials online and mobile platforms.I grew and led a team of Product Owners and Analysts accountable for the Online and Mobile Banking roadmap. Partnering with User Design and Technology, we facilitated the handoff from Strategy to Product to create best in class banking capabilities and platforms.I was constantly focused on evolving the Product & Agile methodologies and customer first mindset at CIBC, specifically within Digital and its partners.As a result of our customer focus and continuous feature enhancements we were awarded the Best Banking App 5 years in a row by Forester for CIBC Mobile Banking, as well as the Best UX in a Banking App Globally by Forester 2017.

Toronto, Ontario, Ca

Supporting the Sr. Director, Digital IT PMO, managed and recruited a team of Project Managers that facilitated all of the Digital project deliveries for CIBC and Simplii Financial Online and Mobile Banking.• Facilitated in and influenced strategic planning, funding activities while guiding project delivery.• Supported, coached and mentored resources during the lifecycle of their assigned projects, as well as manage relationships with key stakeholders, partners throughout the organization.• Played a key role in fostering a fundamental change in project delivery to modernize delivery to introduce agile practices at an organization with no prior use of non-traditional methodologies.

Toronto, Ontario, Ca

Reporting to the Sr. Director, Digital PMO, responsible for the project delivery and oversight of a $60MM+ multiphase initiative to implement a net new technical platform and experience design for CIBC and President’s Choice Financial (now Simplii Financial), Online and Mobile Banking.

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Toronto, Ontario, Ca