Sean Baker

Sean Baker Email and Phone Number

Global Professional Services & Customer Success Manager at HubStar @ HubStar
Sean Baker's Location
London, England, United Kingdom, United Kingdom
Sean Baker's Contact Details

Sean Baker personal email

n/a
About Sean Baker

Sean Baker is a Global Professional Services & Customer Success Manager at HubStar at HubStar. He possess expertise in sales, recruiting, account management, new business development, social networking and 21 more skills. Colleagues describe him as "Sean was a great asset to the team in his time at Chaser. He joined when we were just building out our Success function and made a really important contribution. He was covering a really brought remit in covering customer support, customer success for direct trialists and also success assistance for our accounting and bookkeeping partners. We were a team of 7 at the time. And Sean was also very happy to step outside of his Success remit to take the lead in organising our first ever exhibiting at Accountex, the national accountancy exhibition. He did a brilliant job and helped make that a hugely successful conference for us. Sean is extremely diligent, reliable and organised. I'd never have to worry about customers or partners being responded to professionally and within our targeted response times. Sean's also a really likeable guy, which shone through in the relationships he built with customers, partners and colleagues. It was a real pleasure to work with him." and "Sean was a pleasure to work with. He joined Exact about 7 months after I did and hit the ground running in the Enablement Specialist consultancy role. He brought with him experience from a similar role and also the skill of video editing, amongst others. Sean is a quick learner and goes the extra mile to improve procedures and processes. I mentored him to expand his training skills from online web-based training to classroom training. He picked this up quickly and gained a lot of confidence in the process. Since I left Exact at the end of July, he took over the entire enablement of accountants and has done well in the role. I highly recommend Sean and he would be an asset to any company."

Sean Baker's Current Company Details
HubStar

Hubstar

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Global Professional Services & Customer Success Manager at HubStar
Sean Baker Work Experience Details
  • Hubstar
    Global Professional Services & Customer Success Manager
    Hubstar Oct 2022 - Present
    London, England, United Kingdom
    HubStar is the world’s first dynamic workplace platform that optimizes both employee experience and hybrid occupancy, built for the world of hybrid work. With the smartest workplace experience, workplace intelligence and hybrid data management solutions in one place, HubStar gives workplace leaders everything they need to rebuild social connection, collaboration and workplace experience – while minimizing costs and carbon emissions. With offices in the US, UK, the Netherlands and Australia, HubStar is trusted by thousands of teams in over 60 countries, including some of the most advanced hybrid Fortune 500 companies. Welcome to the future of your workplace.
  • Hubstar
    Product Implementation And Customer Success Manager
    Hubstar Feb 2021 - Oct 2022
  • Hubstar
    Senior Consultant
    Hubstar Mar 2020 - Feb 2021
    London, England, United Kingdom
  • Essensys
    Customer Success Manager
    Essensys Nov 2018 - Mar 2020
    London, United Kingdom
    essensys is the world’s leading technology provider to the flexible workplace industry. They focus on ensuring that your workspace can deliver the best customer experience, maximize spend per member and revenue per sq. ft. From lead creation, workspace operations, through to IT, Wi-Fi, comms and billing - essensys is the global leader in delivering an end-to-end experience, specifically designed for workspace operators.
  • Chaser
    Success Manager
    Chaser Feb 2018 - Sep 2018
    London, United Kingdom
    Chaser provides the tools to effectively automate chasing customers to pay their invoices without losing the human touch. My role here was varied due to the size of the organisation however, I was primarily responsible for the effective account management, onboarding and training of all new and existing customers. Ensuring they each received a customised service when purchasing or trialling the Chaser product.Key achievements and responsibilities•Designed and deployed a suite of learning and accreditation materials to train and certify partners.• Implemented a customer and partner success road-map including touch points, live demos and onsite workshops.• Refreshed the ‘help centre’, updating articles, content and structure.• Organised and attended Chaser's first trade show, liaising with suppliers, organising staff and over delivering on target for new partners.
  • Exact
    Consultant - Customer Success
    Exact May 2016 - Dec 2017
    London, United Kingdom
    Exact builds cloud business software for SMEs and their accountants. They are a global player with 300,000 customers and 1,600 employees in 14 countries. They develop industry-specific on-premises, hosted and cloud-based solutions in a wide variety of industries. Including manufacturing, wholesale and distribution, professional services and accountancy. As a Consultant within enablement my role was to activate our solutions by supporting and training accountants to use Exact Online Accountancy and become certified with us. This ensured they were comfortable with the system and able to manage their clients and recommend the best Exact products to use. I managed everyone from small businesses to Top 100 UK accountancy practices nationally, ensuring my clients got the best experience with us.My work included but was not limited to, creating from scratch training materials for classroom training, online training and for help videos, which were used both internally and externally.Being the sole consultant within the accountancy division meant I was also responsible for relationship management and support of our Top 100 practices.
  • Iris Software
    Partner Success Consultant
    Iris Software Aug 2014 - Apr 2016
    London, United Kingdom
    With 35 years' experience, IRIS is the UK's market leading provider of business critical software and services to the UK accountancy and payroll sectors. Over 53,500 companies rely on IRIS every day to run their businesses, including SMEs, corporates and 50% of all UK accountancy firms. Working in the Cloud Division for KashFlow, I was solely responsible for client managing a geographical territory of accountancy practices covering London, East Anglia, the West Midlands, Wales and Ireland. My role ensured that my clients were supported, had a point of contact within KashFlow and grew the number of users with the product.I delivered the partner program which helped clients developed using marketing support and materials, organising events, training and giving business advice. Always building key relationships with practices of all sizes and ensuring my clients were happy.My role also included doing webinars, press releases and newsletters. These services have helped me to develop strong client relationships and ensured success of my partners.
  • Sales Point
    Recruitment Consultant
    Sales Point May 2013 - Jul 2014
    London, United Kingdom
    Sales Point is part of the Investor Group and specialises in placing sales professionals within a multitude of vertical markets across the UK and EMEA. My role here was a 360 recruitment role working with clients and candidates to fill vacancies and generate new business across a number of industries.
  • Takeover Radio
    Broadcast Journalist
    Takeover Radio Oct 2012 - Dec 2012
    Leicester, United Kingdom
    Volunteer at a community radio station, in charge of gathering and reporting the days news for broadcast to our audience.
  • Club Futsal Uk
    Marketing Representative
    Club Futsal Uk May 2012 - Dec 2012
    Birmingham, United Kingdom
    Part of a marketing team gathering sponsorship,advertising and teams for a Futsal event in Birmingham. The role involved speaking to a variety of different companies and Futsal teams about taking part in the event and sponsorship opportunities.
  • Tms
    Dispatch Manager, London 2012 Olympic Games
    Tms Jul 2012 - Aug 2012
    London, United Kingdom
    Working as a Dispatch Manger for a major transport firm during the London 2012 Olympic games. Overseeing and organising the transportation of security personnel to and from the Olympic sites, ensuring all staff were transported on time to allow for the sites to open for the public.

Sean Baker Skills

Sales Recruiting Account Management New Business Development Social Networking Public Speaking Event Management B2b Customer Service Lead Generation Adobe Audition Management Final Cut Pro Radio Business Development Television Producing Radio Programming Radio Producing Journalism Advertising Sales Recruitment Television Directing Media Ethics Photojournalism Marketing Communications Software As A Service

Sean Baker Education Details

Frequently Asked Questions about Sean Baker

What company does Sean Baker work for?

Sean Baker works for Hubstar

What is Sean Baker's role at the current company?

Sean Baker's current role is Global Professional Services & Customer Success Manager at HubStar.

What is Sean Baker's email address?

Sean Baker's email address is se****@****s.co.uk

What schools did Sean Baker attend?

Sean Baker attended University Of Derby.

What skills is Sean Baker known for?

Sean Baker has skills like Sales, Recruiting, Account Management, New Business Development, Social Networking, Public Speaking, Event Management, B2b, Customer Service, Lead Generation, Adobe Audition, Management.

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