Sean Kelly Email & Phone Number

Markham, Ontario

Markham, Ontario

Markham, Ontario, Canada

The Information Technology Project Analyst works on all aspects of infrastructure\IT projects Act as the technical lead on integrations, divestitures and new infrastructure implementations (software, hardware etc.) Use Microsoft System Centre Configuration Manager to automate tasks Work with wireless infrastructure including Aruba AP’s, controllers, airwave and Aruba Central Work with security tools including Unified Threat Management software, data loss prevention software, cloud access security brokers etc. Interface with Managed Service providers as required Acquiring and maintaining current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers Participation in RFP’s and IT software & hardware selections Keeping up to date on new computer and telecommunication-related technology that will assist the organization in achieving its mission. 24/7 on-call for site wide emergencies

Whitby, Ontario

The Service Desk, Level 2 role provides 2nd level technical support for CELHIN staff and partners. Support project initiatives (eg. application implementations, system or infrastructure modifications, process improvement) and help ensure technology and service stability/reliability for users.

Whitby, Ontario

Meditech MIS Administrator (dual role), and supported Service Desk and Desktop Support teams as supervisor.

Whitby, Ontario

Assisted internal customers with IT service requests and troubleshooting incidents. Also supported project initiatives and assisted with implementation of various applications, tools and processes

Toronto, Ontario

Assisted internal customers with technical support related requests. Maintained hardware inventories and deployed new computers for users ensuring all information is properly migrated between profiles and computers.