As a Lead Moderator at TELUS International AI Data Solutions, I oversee a team of moderators who ensure the quality and accuracy of data sets for various AI projects. I have over 10 years of customer service management experience, and I leverage my skills in process improvement, social networking, and people management to deliver excellent results for our clients and partners.I am passionate about technology innovation and data analysis, and I enjoy collaborating with cross-functional teams, demonstrating exceptional communication skills, and making critical decisions quickly. I also have a proven track record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. My goal is to contribute to the advancement of AI and its applications for social good.