Ux/Ui Designer, Ux Usability Analyst
Savannah, Georgia, Us
Consistently distinguished, award-winning eLearning (LMS) software company serving Fortune 500 companies, including Cox Communications, JP Morgan Chase, Raytheon, Medline, Pfizer, Pitney Bowes, Samsung, Sony, and Verizon Wireless.Provide project management oversight for all phases of the design to ensure the successful delivery of engaging web-application features and the most effective UX solutions. Work with project managers, designers, developers, and customers to find solutions that improve customer engagement, usability, and site performance. Conduct UX testing of interfaces and create wireframes, mockups, and prototyping of new interfaces for numerous existing and prospective customers.• Identify pain points in product’s template interface listening to feedback, testing, and following user research methods to develop creative, innovative solutions.• Research modern UI/UX design trends/best practices to improve the SaaS product and create friendly, responsive, and consistent designs to communicate to leadership and design team.• Develop, rapidly test and iterate prototypes of new large-scale, responsive design mobile and web interfaces based on customer service goals and pillars for 30+ brands and services.• Produce low-fidelity mockups, wireframes, user flows, and journey mapping of new interfaces for project managers and clients to seek leadership approval and funding.• Lead the charge on the design of a new, innovative web-application for JP Morgan Chase that increases customer engagement and usability for thousands of users worldwide. Meet with client’s team to gather data, then develop a style guide, iterative mockups, and a working prototype.