Professional ExperienceThroughout my career, I have immersed myself in diverse environments, constantly refining my technical expertise and honing my problem-solving abilities. I excel in network troubleshooting and possess an extensive understanding of Wireshark, screenshare/remote desktop, and CRM tools. Moreover, I have effectively implemented and managed a range of VoIP systems such as Asterisk, freePBX, and 3CX, while also leveraging VMWare and AWS to deploy cloud-based PBX solutions. Additionally, I played a crucial role in the development of a customer-facing account portal and internal tools, enhancing operational efficiency and delivering an exceptional user experience.Education:Highschool and college level coursework where I gained a comprehensive understanding of programming principles, algorithms, and software development methodologies. My academic journey provided me with a solid foundation to tackle complex technical challenges and an opportunity to hone my skills in various programming languages, including JavaScript and C#, C++, JavaPassion for Technology:My passion for technology drives me to continually explore new technologies and stay updated with the latest industry trends. I am particularly interested in further developing my programming skills to create cutting-edge applications and explore new possibilities with AI. Currently enjoying learning Python.Key Skills: