Sean Matthews Email & Phone Number

Monroe Township, Nj, Us

• Social Media Engagement, responding to users' questions and messages on YouTube, Facebook, Instagram, and Reddit• Monitor non-sponsored forums for potential sponsorship and market viability for AAW expansion.• Email management, responding to or forwarding customer contact emails.• Act as the face of the company during trade shows and industry events. Engage with booth visitors, providing information about the company's products.

• Conduct outbound calls, emails, and text messages to potential clientsto generate new business opportunities.• Utilize available technology and programs to communicate effectively with customers in compliance with dealership guidelines.• Stay current with industry trends and competitors to position company products and services effectively.• Meet or exceed sales targets and goals.

• Explained key information regarding products and services tocustomers to encourage informed decision-making.• Boosted customer satisfaction levels through exceptional service,addressing concerns promptly, and providing a welcoming storeenvironment.• Maximized profitability with strategic upselling techniques duringone-on-one interactions with clients at the point of purchase.

• Help in planning and managing the social media and marketing strategy including posting schedules, calendars, and working with other departments to execute social media campaigns.• Monitor social media and marketing posts from end to end to ensure quality, correctness, and consistent brand execution.• Keeping track of data and analyzing the performance of social media channels and posts, reporting on metrics and key performance indicators.• Spot trends and creatively think outside of the box to capitalize on them while staying in sync with our brand values, humor, and our audience.

-Assisting in creating and loading Instagram and Facebook story visuals that drive engagement from our audience and attract new followers-Loading and scheduling content into our social media planning tool to ensure coverage across platforms of content-Weekly research into trends of social media platforms and working with the Marketing Team to pull the ‘"what’s working now" into our strategy

-Interact with potential clients and generate interest using high energy and positive engagement techniques.-Attend pre-scheduled events and generate leads for the call center through ongoing interaction with potential clients.-Took part in going to trade shows/ events/ fairs/ festivals and various community events

-Work on different live projects that will be used in the real world.-Trained in different fields such as content marketing, copywriting, video editing, and research.-Daily assignments that had me involved in getting more visitors to visit our site, and engaging on social media platforms.

-Following up with clients or customers to check that they’re still satisfied with any purchases-Determining the quickest, most effective ways to answer a client’s or customer’s questions-Work collaboratively in a team environment

-Unload boxes and bring the items out onto the floor.-Reorganize shelves-Greet customers and communicate promotions

-Welcome customers as they enter and tell them about the sale.-Loaded bags of mulch, bricks, and stones into customer’s cars-Help customers find items in the garden area

-Welcome customers as they walk in and tell them about special offers.-I would order shoes for the customers if we did not have them available in stores.-Restock the clearance section.

Greet customers as they walk into the store and remind them of the sales offered.Ensure customer satisfaction and provide professional customer support.Acknowledging and resolving customer complaints

Bachelor'S Degree, Digital Media Informatics

Education record

Education record