Secure and win contract bids, overseeing multiple projects simultaneously for a home improvement and landscaping design and reconstruction/restoration services company. Pivoted to entrepreneurship due to COVID reduction in force (RIF) following 10-year tenure at Breckenridge Grand Vacations.- Acquire new customers using creative sales and marketing techniques, growing revenue via direct outreach and social media / online community engagement with organic growth via customer referrals and word-of-mouth/WOM marketing- Develop sales proposals, often performing complex calculations using ambiguous client information without blueprints; deliver projects on time and within budget with high ratings in customer satisfaction and retention- Manage sales cycle and customer relationship management (CRM) process from lead generation to bidding and deal close including project quoting/budgeting, proposal development, bidding, service delivery, and customer maintenanceAmplify cost reduction benefits for the customer through personalized client intake sessions, materials identification and selection, cost/benefit analyses, and educating clients on maintenance for sustained product quality and longevity

Promoted to run the sales process for BGV’s strategic accounts. Managed end-to-end customer experience for key customers, delivering high levels of customer success via in-depth client needs assessment, personalized interactions and engagement, and seamless delivery. Owned forecasting, budgeting, contract negotiations, demand management, and service quality.- Generated $25 million+ in total sales volume from key accounts, consistently exceeding sales quotas by 5% to 20% on monthly cadence- Introduced new customer service strategy into sales process improving customer retention via CX enhancements- Awarded “Top Outbound Sales Agent” out of 15+ independent sales representatives for 10 years consecutively- Grew customer portfolio to over 7K qualified clients, achieving incremental year-over-year growth- Secured highest outbound sales volume in company history, consistently gaining highest average B2C sales transactions- Trusted as first employee to be awarded remote work and scheduling autonomy based on significant goal achievement

Developed new business in a fast-paced outbound sales office. Executed 80 to 100 calls per day from lead-generated pipeline.- Hired as only full-time employee on a contracted sales team after negotiating 30-day “trial period,” exceeding sales goals and performance expectations during initial part-time contract- Promoted within one year from traditional outbound sales to key account management recognized as first and only promotion from Sales Agent to Senior Sales Lead in company history

Sold mortgage product options and closed residential real estate deals including new purchases, refinancing, home equity lines of credit (HELOCs), and government-sponsored loans. Served as primary liaison between borrowers, underwriters, and loan processors. Led customer intake sessions, providing personalized education, financial advisory, and credit counseling.- Closed $1 million+ in volume per month, securing mortgage loan applications from new referral sources, company-generated leads, and creative sales techniques that gained buyer trust and credibility- Introduced new lead generation strategies to drive growth, extensively networking and building relationships with title agencies, real estate agents/brokers, insurance agents, and developers to indirectly market products