Sean Cassidy Email & Phone Number

The Graduate By Hilton New York

New York City Metropolitan Area

New York City And Miami

Provide short and long-term support to MCR’s growing portfolio of independent full-service hotels across the country, including the 1,050-room The New Yorker Hotel, 725-room Lexington Hotel, 512-room TWA Hotel and 168-room Royalton Hotel. Assist each hotel to achieve and exceed results in financial metrics, guest-satisfaction and team-member engagement..

The Westin New York At Times Square

Responsible for the operation of an 873-room business hotel with 34,000 square feet of meeting space and $125 million in annual revenueOversee the operation and budget management of the Rooms, Food and Beverage, Security and IT departments, consisting of 38 managers and 350 union associatesPartner with owner, Tishman Hotels, on daily requests, monthly P&L.

Sheraton New York Times Square

Managed daily operations for the Front Office, Guest Services and Housekeeping departments, consisting of 450 union associates and 35 managersOversaw $36 million in payroll and $13 million in expensesSelected as one of three Host Hotels “Best Practices” for the Room Attendant Staffing Report, which increased room attendants’ access to guest information and.

Sheraton New York Hotel And Towers

Managed the cleanliness of 1,780 guest rooms, 55,000 square feet of meeting space and all public areasIncreased room cleanliness guest satisfaction score from 7.64 in 2010 to 8.10 in 2011Improved department productivity from.90 in 2009 to.86 in 2010

Sheraton Hotels Of New York

Managed the operation of a 60,000 square foot banquet space with $33 million in annual revenueAwarded Rookie of the Year 2005 and Perfection Award for 2009

Millennium Broadway Hotel

Managed the operation of a 55,000 square foot conference center and theater with $22 million in annual revenueNegotiated the creation of a banquet department with Local 6 union, implementing Banquet Schedule A-1Recognized as Manager of the Quarter for 4th quarter 2003