Professional Services Consultant Iii
Current- Senior Consulting role. Serve as a Subject Matter Expert (SME) in several fields and train new staff on product line.- Full life-cycle consultation and configuration of an industry-leading one-solution Public Safety software platform. Responsible for primary configuration and implementation of all system configuration options.- Actively involved with stakeholder success from pre-implementation to post-live environment.- Work in collaborative partnerships across business organizations to ensure optimal client outcomes.- Manage workflows and scheduling with a wide array of business management solutions, including JIRA, SalesForce, Cisco WebEx, and Microsoft Teams- Subject Matter Expert (SME) on multiple priority topics, including third-party software solutions and integrated hardware.- Work in a 100% remote capacity with frequent client-facing travel.