Sean Rowed Email & Phone Number

Pickering, ON, CA

Toronto, Canada Area

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology.

Toronto, Canada Area

NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational.

Toronto, Canada Area

• Being able to help customers is truly a passion. Not only do I have 30 years experience in the contact centre industry, I personally started as a contact centre agent - moving the ranks to supervisor, quality manager.
• Selling advanced applications for Interactive Intelligence’s “all-in-one” Contact Centre and Unified Communications Solutions. Working with mid to large companies in Ontario and Manitoba to understand and help them.
• Help customers maximize their ROI and realize full benefits of their Interactive Intelligence investment, by utilizing my experience and vast team resources (sales engineers, professional services organizations, etc.)
• Aggressively grow our market share in Ontario & Manitoba and help customers adopt our cloud (CaaS) solution. Successfully worked with clients in multiple industries including retail, media, and consumer product.

Toronto

Successfully managed a sales team of 7 Sales Professionals focused on Enterprise and Mid Market businesses in Ontario and nationally. Lead the team to exceed Sales Targets in excess of $12 Million annually with solution sales focused on VOIP, Unified Communications and advanced Call Centre Solutions.

Markham, Ontario

Exceeded Sales objectives and overachieved revenue and margin contribution at 150% + each year. Consulted with existing customers to continue to invest and maximize their technology investments.Sales focus on generating new prospects and customers with a focus on Call Centre and Enterprise Organizations. Worked with the National Sales team as a Subject.

Successfully grew sales and expanded customer base focused on named fortune 500 accounts. Solution Selling focused on Call Centre and telephony system sales to large named accounts (Government and Service Industry). Actively managed assigned account relationships, sold defined products to existing accounts, and regularly performed product presentation.

Mississauga, Ontario

Successfully maintained and grew a geographic territory representing $6.5 million revenue. Exceeded all revenue growth targets through acquisition of new business and growth of existing accounts. Annually exceeded sales objectives 110-121% each year over revenue quota.