Responsible for optimization of marketing campaigns through analyzing results and tactics, identifying opportunities for improvement thought channel analysis, lead qualification processes and ultimately, campaign attribution. Drive marketing strategy for customer targeting and demand generation and the associated analytics, results, and optimization for stronger future execution.

For over ten years, we have opened our hearts and our home to children who need both -- some of these kids were already family to us, and some we had never met before.Becoming a foster parent means opening your life to a child or sibling group in foster care to provide them with a safe, nurturing home. It is a wonderful and life-changing experience for parent and child alike. Currently, there are approximately 1350 Idaho children in foster care, from very young children to teenagers. Some need temporary foster homes and are eventually able to return to their birth families. Some children need permanent homes through adoption.

Retail sales of farm equipment including tractor implements, pumps & irrigation, tools, generators, chainsaws, plumbing and electrical. Provide top-notch customer service and help with problem-solving and solutions for all kinds of farm- and ranch-related challenges.

Responsible for creation and delivery of detailed reporting and analysis of Heritage Health’s electronic health records. Extract data from electronic health records systems to develop useful tools to collect and report on mission-critical data, and ensure compliance with state and federal reporting requirements. Aided transition to NextGen EHR from an older (legacy) system. Designed database queries to identify 300+ patients who qualify for state or federal assistance with health care costs; added $54K per year in clinic revenue as a result. Member of committee tasked with ensuring compliance with Health Insurance Portability and Accountability Act (HIPAA) at all levels of the organization.

Analyze business requirements and work with business partners to produce functional specifications, and provide actionable and timely ad-hoc analysis for immediate business decisions. Set up product and marketing tests, select test and control stores for A/B product tests. Analyze results and present findings to stakeholders. Write and execute database queries using MS SQL Server Management Studio and SQL Server Reporting Services; design reporting products in MS Visual Studio. Produce data analysis and reporting products in support of retail sales and marketing activities. Provide operational BI support to meet daily reporting needs at headquarters of clothing retailer with over 300 retail outlets in the U.S. and annual sales revenue of $750M.

Provide reporting and analysis support for sales and marketing operations; member of the Global Analytics Team for HP's Printing and Personal Systems Group. Develop advanced reporting solutions using HP's proprietary Enterprise Data Warehouse system. Provide user support for Siebel Customer Relationship Management (CRM) application. Respond to frequent requests from sales managers and executives for ad hoc reports, drawing on multiple systems and sources of internal data.

Provide reporting and analysis support for sales and marketing operations; member of the Global Analytics Team for HP's Printing and Personal Systems Group. Develop advanced reporting solutions using HP's proprietary Enterprise Data Warehouse system. Provide user support for Siebel Customer Relationship Management (CRM) application. Respond to frequent requests from sales managers and executives for ad hoc reports, drawing on multiple systems and sources of internal data.

Responsible for answering help desk phones, responding to help desk ticket requests, monitoring help desk queues and resolving internal and external customer support issues. Assist faculty, staff, and students with network logon issues, Blackboard Web client, email, and printer access issues. Assist faculty and staff with PC and A/V issues. Assisted with installation of A/V equipment.Temporary work study job while a full-time student working on AA degree.

Identify, develop and deliver reports that provide visibility into the organization's critical human resources data. Design custom reporting solutions. Define business problems or questions, collect and analyze data, establish facts and draw conclusions, utilizing internal and external sources as needed. Make recommendations to managers and executives based on established facts and conclusions resulting from analysis. Develop and execute reports using SAP Crystal Reports, IBM Rational ClearQuest, MS SQL Server Business Intelligence Development Studio, Cognos and ProClarity. Prepare and present analysis to various internal customers and cross-functional teams, to influence organizational decision-making. Identify and implement system and process improvements.As an HR Business Partner Analyst, I collaborated with Human Resource Business Partners, as well as with the Human Capital and Operational areas of HR to understand strategic and key business drivers, and how human capital impacts these drivers.

Build relational pricing system to ensure competitive pricing for over 300 SKUs of computer memory (DRAM) and data storage devices. Provide operational support to sales and marketing teams, with analysis of customer interaction and behavior metrics extracted from Siebel CRM software environment. Design and execute scheduled and ad hoc reports showing market trends and sales performance metrics. Direct international cross-functional pricing committee aimed at giving all stakeholders visibility and input into pricing processes.

Identify data requirements and assist IT professionals with construction of a relational database of customer interaction and sales data, collected from e-Commerce call center's Siebel CRM application. Develop and deliver reports and analysis of customer behavior and historical sales data, in support of organization's sales goals and marketing strategies. Identify, solve and prevent data quality issues, both proactively and reactively. Develop a Customer Value Index (CVI) system, which was subsequently integrated into Crucial Technology's Siebel CRM tool (2004). Assist with deployment and testing of CVI tool. Manage parallel projects to convert customer purchase orders and sales tax exemption certificates from faxed hard copy (paper) to an all-electronic document management system; the resulting process was integrated into Crucial's Siebel CRM application (2004), and is still in use today.