Sean Tallent Email & Phone Number

Melbourne, Vic, Au

Australia

As Head of Digital and Infrastructure at Sumo, I lead a talented team of developers, a business analyst, and a support analyst to deliver high-impact digital transformations that drive efficiency, engagement, and growth. Within six months, our team successfully replatformed Sumo’s outdated WordPress site to a robust, enterprise-grade Drupal platform. This new in-house managed solution empowers the business to control content updates independently, minimising reliance on third-party assistance and cutting associated costs.With a clear vision for Drupal’s potential, I established the strategy and oversaw its execution, while guiding the team in achieving an ambitious launch within three months. We configured the platform to maximise SEO, boosting online visibility, and collaborated closely with Marketing to create a self-managed blog function that streamlines content production. Through coordinated SEO efforts and a strong partnership with Marketing, we’ve seen a measurable increase in website engagement and sales.To improve workflow, I implemented a structured ticketing and prioritisation system in Jira, fostering a more organised and transparent approach to task management across the department.In addition to website projects, my team and I manage the strategy and execution of Sumo’s digital infrastructure, including cloud platform management, security, server and application maintenance, and patching. I am also leading the development and execution of the company’s change management strategy, building a structured approach to project prioritisation and operational improvements. As part of the project team for chatbot integration, we support the digital experience by managing website rendering and API plugin development.I’m passionate about delivering impactful digital initiatives in an environment that values professionalism, collaboration, and respect—a foundation I believe brings out the best in every team.

Melbourne, Victoria, Australia

As a Digital Product Owner at EnergyAustralia, I led an awesome team of specialists, managing and improving a bunch of digital applications. My team included developers, testers, UX designers, business analysts, and a scrum master, all working hard to ensure our apps delivered real value, stayed secure, and ran smoothly.**Team Leadership:**- Led a team of developers, testers, UX designers, business analysts, and a scrum master.- Fostered a transparent, collaborative, and efficient working environment to deliver high-quality digital services.**Collaboration & Communication:**- Collaborated closely with different areas of the business, listening to their needs and incorporating their input to create an effective roadmap for our technology stack.- Aligned plans with EnergyAustralia's goals, helping us stay on track and adapt to changes.**Project Management:**- Stayed hands-on with regular team meetings and planning sessions, ensuring our work matched our plans.- Balanced new initiatives with essential maintenance for our applications.**Strategic Planning:**- Created a strategic technology roadmap, shaped by feedback from the team and business stakeholders.- Wrote the agent sales application project roadmap and business case to support company-wide sales initiatives.- Ensured all initiatives and maintenance tasks aligned with EnergyAustralia’s vision.**Delivered Company Initiatives:**- Implemented dynamic analytic capabilities on the website to better understand user behavior and enhance decision-making.- Integrated personalisation features to improve user experience and engagement.- Launched a live chat function to provide instant support and enhance customer service.- Developed campaign pages to support marketing efforts and increase conversions.- Oversaw major framework upgrades to ensure our technology stack remained up-to-date and secure.- Established distributed authoring capabilities to empower content teams across the organisation.

Melbourne Cbd, Australia

As a Digital Producer at EnergyAustralia, I made sure our website stayed up-to-date, user-friendly, and running like a well-oiled machine:**Content Management:**- Managed and prioritised a mountain of content update requests from various departments.- Directly updated content in the Drupal CMS, making sure everything was accurate and published on time.- Coordinated significant changes for quarterly marketing campaigns, from content updates to new feature launches.**Project Management:**- Organised cross-functional team meetings to plan web projects, bringing together key stakeholders, UX/UI pros, SEO experts, developers, and testers.- Used Jira to document project requirements, write user stories, and set clear acceptance criteria for everyone involved.- Worked with the technical team to implement code changes during our bi-weekly release cycles, keeping the website in top shape.**Training & Development:**- Created training materials and ran sessions to help internal teams manage their own website content effectively.**Vendor & Relationship Management:**- Built and maintained strong relationships with third-party vendors and service providers to boost our web capabilities.

Melton

During my tenure as a SharePoint Analyst at Melton City Council, I refined my expertise in SharePoint while broadening my project management competencies.**Key Accomplishments:****Intranet Transition Project:**- Led the initiative to transition from an older, non-CMS system to a contemporary SharePoint environment.- Developed and executed a comprehensive strategy for content migration.- Formulated a self-service policy, empowering content managers to update their sections autonomously.- Architected the information structure to ensure ease of navigation and user engagement.- Drafted the official guide for intranet presentation and formatting standards.- Created instructional content for stakeholder education.- Conducted comprehensive training to ensure seamless adoption of the new system.**Business Planning System:**- Innovated a tailored business planning system using the SharePoint framework.- Digitised and refined Melton City Council's business planning procedures.- Enabled the executive team to propose initiatives and engage in an accelerated approval process, facilitated by an automated workflow.**Kindergarten Enrolment Modernisation:**- Played a pivotal role in modernising the kindergarten enrolment mechanism.- Enabled digital registration and fee processing.- Coordinated rigorous penetration testing to validate the system's robustness under substantial user demand.**Childcare Staff Portal:**- Engineered a specialised SharePoint portal for childcare staff.- Facilitated the efficient upload and circulation of critical documentation, such as consent forms.- Enhanced communication and operational efficiency within the daycare services.

**Core Achievements:****Regional Marketing Management:**- Managed local marketing requests and budget oversight for 26 regions across Australia in the regional commercial banking sector.- Authored content for ANZ Regional and Commercial Banking internet pages using IBM WCM.- Designed artwork for digital platforms and print materials using Adobe Creative Suite.**Agency Collaboration and Creative Development:**- Collaborated with design and advertising agencies, along with their suppliers, to generate and produce creative ideas.- Developed and maintained a SharePoint-based commercial marketing toolkit site, incorporating guides and templates for advertising concepts.These experiences have cemented my ability to manage large-scale marketing projects, deliver high-quality content, and foster productive partnerships with external creative teams.

2/100 Queen Street, Melbourne, 3000

**Core Achievements:****Web Content and Site Management:**- Authored content for ANZ Institutional internet pages using IBM WCM.- Maintained the Institutional intranet site on Create It (custom CMS) including: - Content authoring - Graphic design with Adobe Creative Suite - Site content reviews - Building new sites**Artwork and Design Projects:**- Designed artwork for internal and external ANZ Institutional marketing campaigns.- Created designs for Inc, the Institutional monthly employee magazine, in both digital and print formats using Adobe Creative Suite.- Developed weekly HTML news-roundup emails and supported Max pages.**SharePoint Site Maintenance:**- Oversaw maintenance of SharePoint sites within Institutional, focusing on look and feel, information architecture, and user permissions.These responsibilities allowed me to refine my content management and graphic design capabilities while ensuring effective communication and visual consistency across ANZ's Institutional division.

30/55 Collins Street, Melbourne, 3000

**Core Achievements:****Max Intranet Development and Management:**- Developed, published, and reviewed sites on the Max intranet using Create It (custom CMS).- Authored content for key business units within the bank utilizing the Create It CMS.- Provided leadership by conducting tutorial sessions in HTML, web design, and usability for selected business unit representatives.- Processed and managed requests for Create It access, including roles such as Reviewer, Publisher, and Folder Administrator.- Delivered high-level support for Create It to folder administrators and publishers, ensuring smooth operations.**Content and Design Support:**- Prepared detailed statistical reports on Max site/page hits for various business units, providing valuable insights.- Facilitated weekly training sessions for Create It, Create It for Folder Administrators, and Create It for Manuals applications, ensuring widespread proficiency among users.- Served as a backup resource for the ANZ Web Design team, assisting in the production of graphic designs for both the intranet and internet.These experiences have solidified my proficiency in managing complex web environments and providing essential support and training to ensure successful system adoption and maintenance.

30/55 Collins Street, Melbourne, 3000

**Core Achievements:****Intranet Site Development:**- Prepared content and developed site structures and page layouts using the Create It application.- Provided usability feedback for numerous sites on the Max intranet.These tasks enabled me to contribute significantly to the functionality and user-friendliness of the Max intranet, ensuring a seamless user experience.