General Manager
Current• Diligent procurement of goods and services at the lowest possible cost while maintaining the highest quality. • Renegotiation of pre-existing contracts and negotiation of new contracts to align with company values and budget. • Development of realistic and comprehensive budgets for each department. • Collaboration with the COO to target and develop new customers and partnerships.• Development and implementation of restructured pay scales that benefit both the company and the employee. • Continual introduction of new and updated SOPs for safety, procurement, and accountability. • Tangible improvement of company culture leading to vastly improved customer satisfaction through aligned expectations, accountability, and high standards. • Development of a comprehensive beer training program to bring our staff to a high standard. They in turn educate the customer about beer, develop rapport, and impact returning business. • Planning for and realization of capital projects including permanent internal elevator fix, 12.5 ton air conditioning replacement, development of an efficient and functional kitchen, and replacement of furniture in a 5000+sq foot facility. • Maintenance of all draft systems and replacement of parts as needed. • Implementation of loyalty programs to capitalize on lunch crowd and local businesses. • Drastic improvement of private events costs and a fivefold increase in revenue over any previous year.