-Studied through an intensive online course in technology sales development. The curriculum included reading "How to Win Friends and Influence People", "Fanatical Prospecting", and "SPIN Selling".- The class was online in a video format making it my responsibility to log on and watch the videos outside of my normal working hours.- Role played with SPIN tactics on sales scenarios at least twice a week.(Achievements)- Developed SPIN and BANT-related strategies for cold calls and first meetings.- Learned B2B cold outreach tactics for relevant channels. (email, phone, LinkedIn)- Familiarized me with widely used CRM's such as Salesforce and HubSpot.- Intensely studied sales terminology, organizational structure, ideal customer profiles, buyer personas, sales cycles, prospecting, researching, and sales cadences.

Increased client retention by managing the latest market trends through daily updates instilling a 10% increase for corresponding homesCompared current properties with similar recently sold homes to determine competitive market prices Consulted with clients to determine what properties would qualify through multiple listing services

Collaborated with 12 students to execute events on campus to bring attention to the University Coordinated a project holding 345 people, leading to more enticement for future affairs to comeMaintained high standards of client interactions during high-volume, fast paced operationsResponsible for obtaining buy-in and approval from leadership and project manage all logistical aspects to events supporting up to 2,500 people Managed social media content to support brand awareness and event outreachCreated event ideas, marketing and strategy for in person and virtual events

Initiated interactions with clients before purchases to what best suits their needsResponsible to ensure inventory was accounted for $0 lossEnhanced the credit card growth within the store by 7%, leading to larger sales heights Built loyal clientele through friendly interactions and consistent results from previous recommendations

Oversaw the implementation of digital advertisement campaigns and report quarterly performance to management teamOperated with company executives to develop brand leadership for clients with an emphasis on elevating label perceptionUtilized marketing ad tools for advertisement campaigns which resulted in a 14% increase in consumer traffic

Focused on improving customer relationship management techniques between current and previous customersManaged CRM to facilitate easier operations between management and clients Advised senior staff on data grouping to search information on family pathways more efficiently Managed social media content to support brand awareness and event outreachCreated event ideas, marketing and strategy for in person and virtual events