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Seán Mccormack is listed as Senior Vendor Management & Operational Excellence | Elevating Quality & Coaching through Strategic Leadership at eBay, a company with 24718 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at ebay.com and a matched LinkedIn profile for Seán Mccormack.
Seán Mccormack previously worked as Senior Program Manager - Continuous Improvement Lead at Ebay and Senior Quality Program Lead at Ebay. Seán Mccormack holds Bachelor Of Science (B.Sc.), Television Production, 2.1 from University Of Central Lancashire.
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AeroLeads found 1 current-domain work email signal for Seán Mccormack. Compare company email patterns before reaching out.
Ambitious, hardworking, goal orientated individual who has strong management, motivational and leadership skills. I have always strived to make the customer’s experience effortless and guided my team members in keeping this mentality. I feel that this is key in maintaining and developing top performance, which in turn, benefits both customers and the support professional’s. I have a background in tech support, media communications, sales and retail. I am currently employed by arvato as a Team Lead.
Listed skills include Management, Team Management, Customer Service, Troubleshooting, and 22 others.
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Dublin, County Dublin, Ireland
Lead cross-functional initiatives to enhance efficiency and optimize processes.Drive collaboration to identify opportunities and implement improvements.Apply Lean, Six Sigma, and Agile methodologies to deliver results.Establish KPIs, monitor performance, and report on impact.Champion a culture of continuous improvement and innovation
Swords, Dublin
➢ Directly responsible for a team of upto 16 support professionals ➢ Responsible for payroll, scheduling, interviewing, reporting and hiring new staff➢ Implement and oversee action plans to improve agent performance ➢ Conduct one to one sessions with agents and created performance success plans ➢ Ensure all KPIs and CSAT targets are continuously met for.
Swords, Dublin
➢ Instrumental in the launch of new Microsoft Surface products ➢ Held one to one sessions with support professionals to improve agent skillsets➢ Utilise ticketing system to report and track tool issues ➢ Handled high-profile cases prioritised by the Client (Microsoft)➢ Approve case escalation once beyond the level of the Tier 1 advisors and engage with the.
Swords, Dublin
➢ First point of contact to determine why customers are likely to cancel their subscription ➢ Demonstrate excellent product knowledge ➢ Advertise the available services to prevent customers from canceling their subscription ➢ Manage customer’s sales, billing accounts and come up with payment plans ➢ Report on retention analysis using excel and present.
Other employees you can reach at ebayinc.com. View company contacts for 24718 employees →
Kesha Griffith
Colleague at Ebay
Buda, Texas, United States, United States
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胡
胡鹏涛
Colleague at Ebay
Shenzhen, Guangdong, China, China
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XZ
Ximeng Zhang
Colleague at Ebay
San Jose, California, United States, United States
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FW
Floyd White
Colleague at Ebay
Blackpool, England, United Kingdom, United Kingdom
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YG
Yeshwanth G
Colleague at Ebay
Jersey City, New Jersey, United States, United States
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MR
Mary Rorie
Colleague at Ebay
Spokane, Washington, United States, United States
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MS
Michael Spitz
Colleague at Ebay
New York, New York, United States, United States
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GU
Garth Underwood
Colleague at Ebay
Peterborough, England, United Kingdom, United Kingdom
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CB
Chiara Bulli
Colleague at Ebay
Greater Milan Metropolitan Area, Italy
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SC
Sumaira Ch
Colleague at Ebay
Mandi Bahauddin, Punjab, Pakistan, Pakistan
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Activities and Societies: Advanced Television Production, Advanced Video Production, Advanced Post Production, TV Technical Operations
Activities and Societies: Television Production, Sound, Photography, Graphic Design, Editing, Sociology
Quick answers generated from the profile data available on this page.
Seán Mccormack works for eBay.
Seán Mccormack is listed as Senior Vendor Management & Operational Excellence | Elevating Quality & Coaching through Strategic Leadership at eBay.
AeroLeads has found 1 work email signal at @ebay.com for Seán Mccormack at eBay.
Seán Mccormack is based in Ireland, Ireland, Ireland while working with eBay.
Seán Mccormack has worked for Ebay, Majorel Polska, Arvato Financial Solutions, Arvato Financial Solutions, Global F&A, and Convergys.
Seán Mccormack's colleagues at eBay include Kesha Griffith, 胡鹏涛, Ximeng Zhang, Floyd White, and Yeshwanth G.
You can use AeroLeads to view verified contact signals for Seán Mccormack at eBay, including work email, phone, and LinkedIn data when available.
Seán Mccormack holds Bachelor Of Science (B.Sc.), Television Production, 2.1 from University Of Central Lancashire.
Seán Mccormack is listed with skills including Management, Team Management, Customer Service, Troubleshooting, Leadership, Technical Support, Service Delivery, and Final Cut Pro.
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