Michael Searcy Email & Phone Number

Tampa, Florida, United States

Identify, validate, deploy, operate, and exploit Data Center Infrastructure Management (DCIM) technologies, processes, and principles to improve the efficiency, resiliency, and reliability of the IBM Cloud global portfolio of services.

Chief tools infrastructure architect for IBM's Global Technology Services (GTS) data center portfolio• Co-defined IBM GTS' global data center tools strategy• Established use cases aimed at data center operational efficiency and resiliency• Co-defined IBM's Data Center Infrastructure Management (DCIM) requirements• Advocated and drove the utilization of DCIM methods and disciplines across IBM's portfolio from a grassroots level• Coordinated Proofs-of-Concept of industry-leading DCIM solutions• Keyed core team that standardized management of over 100 data center facilities covering over 30 countries spanning 5 continents including 50,000 server racks• Enabled power resiliency assurance for deployed data center equipment, eliminating outages at an average savings of over $750,000 per avoided outage• Architected cloud-based environments for Production, Pre-Production, Dev/Test, and Training incorporating backups and disaster recovery• Managed, forecasted, and optimized infrastructure and licensing budget and costs• Created streamlined logical access IAM security methodology for both location and functionality including identification, authentication, and authorization with audit trails• Managed deployment of wireless network access across multiple data center facilities• Co-deployed solutions from IBM Research for automated data center mapping, inventory, and environmental conditions monitoring

Lead Systems Engineer (SE) across multiple enterprise commercial accounts spanning industries including healthcare and banking• Managed all ongoing technical activities• Served as primary client advocate and liaison for technical issues, questions, and requirements• Ensured adherence to contractual SLAs• Coordinated the design, development, and deployment of new client-specific solutions• Proactively identified operational improvement and business opportunities• Communicated ongoing status across accounts, technical teams, and business management

Solution specific project systems engineer and architect• Collaborated with client and project teams on development and refinement of functional and non-functional requirements, exploiting standards and best practices• Defined, documented, and clarified project use cases to streamline development and test• Translated requirements into architectural solutions• Coordinated with associated parties internal and external to the project team to determine and communicate project needs• Ensured project incorporation of corporate and regulatory standards compliance• Continually sought proper project balance between scope, schedule, cost, and quality• Documented project deliverables in associated corporate governance repositories

Organizational process maturity leader and project process consultant, advisor, and auditor• Co-leader in organizational achievement of Level 3 process maturity in accordance with the Capability Maturity Model (CMM) industry standard• Ensured project adherence to organizational processes and procedures• Recommended procedural paths and best practices for projects to maximize efficiency while minimizing risk• Continually sought opportunities for improvements in internal efficiency and effectiveness in both procedure and execution• Validated project satisfaction of client requirements and alignment with corporate governance• Mentored team members on procedural guidelines and requirements• Leveraged and shared project experiences to identify and implement organizational process improvements

Development team lead for web-based global Electronic Data Interchange (EDI) solution, enabling large trading partners, including IBM Procurement, to electronically transact business with their SMB partners• Led team of multiple geographically dispersed developers• Supported global business partners and clients in multiple countries and local languages• Standardized customizable deployment templates to streamline and expedite development and deployment• Improved data quality and accuracy validation upon entry, minimizing errors, increasing usability, and improving customer satisfaction• Accommodated country and geography specific tax regulations and currencies• Managed all third-level support activities for the service• Ensured adherence to project schedules and deliverables• Leveraged new Internet technologies to reach new markets

Business solutions developer for client Electronic Data Interchange (EDI) transaction service offering• Developed, tested, and supported customized web-based EDI customer solutions• Increased operational efficiency and improved time-to-market through the development of internal applications• Utilized Internet technologies and technical knowledge to improve the market viability of delivered services

Operational test team lead for multiple IBM commercial messaging service offerings• Coordinated and executed the validation of functional and non-functional requirements of multiple IBM cross-platform messaging offerings• Managed the tasks, schedules, and availability of multiple international test resources• Collaborated continually with development team members on requirements refinement and risk mitigation to ensure service reliability and client satisfaction• Ensured the Y2K readiness of all managed service offerings• Validated successful messaging translation across platforms and protocols including X.400, SMTP, Lotus Notes, Microsoft Exchange, Lotus cc:Mail, and MS-Mail• Managed tight scheduling deadlines to successfully meet service availability dates• Established and maintained multiple physical server and client testing environments spanning multiple operating systems and networking protocols including Windows, OS/2, AIX, MVS, TCP/IP, X.25, and SNA• Effectively communicated ongoing status of project efforts to development, service delivery, and management