- Complete pipeline for game-ready asset creation (Blockout, High Poly sculpting, Low Poly retopo, texturing, baking, engine implementation)- Optimization and maintenance for Unreal levels- Advanced topology/silhouette correction for humanoid models

Tech support for incidents related to products and tools developed by MicroStrategy, through ticket platform, applying different types of solutions for each presented scenario.

CAMPAIGNS: M&C Messaging and Collaboration - Avianca Team - AS400 Operations Team - Help Desk Accenture - Help Desk Quilmes- M&C (Accenture, Contracted): Microsoft Exchange and Skype for Business administration, advanced support tasks, high-end issue resolution, Powershell execution, SMTP configuration, leadership assistance, massive migrations handling, among other functions.- Avianca (Accenture, Contracted, temporal support): Advanced administration for Microsoft Exchange via Active Directory, incident handling for tasks related to client Aerolineas Αvianca.- OPERATIONS (Accenture, Contracted): Team Focal Point. Team management, supervision and training tasks. AS400 monitoring tasks for multiple accounts, clients and dealerships. Control tasks for job, save, and batch processes. Investigation, report and resolution for multiple issue types. Special tasks execution requested by client. Experience with Siebel and Citrix. Documentation tasks via Word, Excel and InfoPath. Generation of new documents and processes for the project.- HELP DESK (Sensi - Outsourced): Technical support for different sectors/proyects/sites/clients via phone and chat, ranging from regular users to leaderships. Incident resolution of all kinds, via direct troubleshooting and remote control (LogMeIn, UltraVNC). Network data administration. Management of access generation, elimination, and modifications for system applications (SAP, Truck, Sharepoint). Informatic security tasks. Document translations.REFERENCE:Jose Luis De FilpoTech Del & Ops Excellence ManagerCel: +5491136919501Mail: jose.luis.de.filpo@accenture.com

CAMPAIGNS: Vonage (english) - AT&T (english and spanish) - Arnet (spanish)Tech support services for USA and Argentina. Internet connection troubleshooting. Customer support. Network installation. Experience with routers, switchs and hubs. Administrative tasks. Client information management.

PC setup and support. Software and hardware installation. On-site troubleshooting. Cadet tasks.