Susan Phelps Email and Phone Number
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Susan Phelps is a Economic Development Manager at Nash County Economic Development at Nash County Department of Economic Development. She possess expertise in event management, sales, customer service, marketing, event planning and 13 more skills. Colleagues describe her as "From her interview through the end of her internship with us, Susan demonstrated superior communication skills, initiative, poise and professionalism. She also made valuable contributions to the GRCVB by completing her internship special project among other tasks. I was impressed most by Susan’s dedication to her special project--establishing new survey tools to collect comments for GRCVB’s Visitor Information Center, to obtain feedback on our website and to measure the conversion of our inquirers to visitors. Susan steadily moved the project forward through several reviews of written drafts, inter-office meetings with stakeholders and scheduling issues with other projects/staff to a real-world test and ultimate completion--all while juggling the regular duties and smaller assignments of the internship. Whether assisting with GRCVB’s couponing and packaging, data-entry and mapping or visitor reception and servicing, Susan showed a strong sense of commitment and a work ethic of honesty and reliability. She also is very pleasant to work with!"
Nash County Department Of Economic Development
View- Website:
- nashcountync.gov
- Employees:
- 4
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Economic Development ManagerNash County Department Of Economic Development Jul 2022 - PresentNashville, Nc
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Economic DeveloperNash County Economic Development Nov 2017 - Jul 2022Nashville Nc
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Special Events CoordinatorThe City Of Rocky Mount Oct 2014 - Oct 2017• Develop, implement and manage a year-round calendar of public special events ranging in attendance from 500-8,000+ providing over 30 days of public events each year.• Establish and manage division budget and create and maintain relationships with area business that result in over $50,000 in event sponsorships.• Manage marketing programs and advertising through various media outlets for all special events.• Oversee and direct the private rental aspect of the Imperial Centre for Arts and Sciences a historic building; generating another source of revenue for the city, this includes, the reunion marketing and wedding market.• Manage customer service division. Train, assign, schedule, direct, supervise and discipline personnel; including one full time and 15 part time employees. -
Tourism Development DirectorGranville County Government Mar 2013 - Oct 2014• First director hired to create operational budget and implement marketing initiatives for TDA in Granville County.• Develop and manage business and marketing plans for the GCTDA as well as plan and recruit events generating economic impact.• Encourage new development within the tourism sector that increases occupancy and sales tax, thus generating revenue for the county.• Promote the county in positive light as well as act as liaison for the county in public relations scenarios -Create and recruit partnerships among accommodations, events, dining and retail businesses to encourage economic development and growth within the county and region.• Manage and promote the county through social media, website, print collateral and trade shows -
Area Sales MangerSummit Hospitality Nov 2012 - Mar 2013• Manage corporate accounts as well as the University of North Carolina Chapel Hill as it pertains to business transient travel.• Establish personal and team goals each month and quarterly to meet the company's expectations in sales.• Generate potential group business as well as corporate travel and maintain a great customer relationship.• Build relationships with current clients and potential clients to grow business and create repeat business opportunities.• Maintain relationships with industry-related businesses and associations such as Chamber of Commerce and Visitors Bureaus. -
Area Sales CoordinatorSummit Hospitality Apr 2011 - Nov 2012Raleigh Market-Work extensviely with SMERF market, solicting and following up on new and exisiting clients-Follow-up on reactive leads coming from hotel operations-Resolicit past group business and qualify new leads to see if they have account potential-Communicate effectivly and efficently with clients based on their group needs for sleeping rooms and meeting space.-Attend social networking events to maintain close relationships with area trade shows, wedding vendors and event venues.
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Event CoordinatorSummit Hospitality - Residence Inn By Marriott Jul 2010 - Apr 2011Event Coordinator/Sales Lead at Residence Inn by Marriott, Chapel Hill NC -Work closely with General Manager and Sales Managers to maintain group bookings and room inventory for increased RevPar. -Maintain and build relationships with clients to make sure they receive excellent service before, during and after their stay.-Participate in area Sales Blitz that target University business.-Communicate with clients about needs for Food and Beverage for banquets and meetings held in-house in an organized manor, as well as working closely with Head Chef to create BEO’s for every event.-Responsible for organizing hotel site-tours for potential clients.-Work comprehensively with FOSSE, Hotel Sales Pro, Microsoft Office and Publisher
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Marketing InternGreater Raleigh Cvb May 2009 - Aug 2009Assisted the Director of Marketing in the development of promotional materials and marketing media, helped host an informational attractions and social media convention, created partnerships for advertising and area discount card and updated informational tourism websites. Also created and implemented visitors surveys in several areas for market research.
Susan Phelps Skills
Susan Phelps Education Details
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Master Of Public Administration - Mpa -
Tourism And Hospitality Management, Business Administration
Frequently Asked Questions about Susan Phelps
What company does Susan Phelps work for?
Susan Phelps works for Nash County Department Of Economic Development
What is Susan Phelps's role at the current company?
Susan Phelps's current role is Economic Development Manager at Nash County Economic Development.
What is Susan Phelps's email address?
Susan Phelps's email address is su****@****ync.gov
What is Susan Phelps's direct phone number?
Susan Phelps's direct phone number is +125297*****
What schools did Susan Phelps attend?
Susan Phelps attended East Carolina University, North Carolina State University.
What skills is Susan Phelps known for?
Susan Phelps has skills like Event Management, Sales, Customer Service, Marketing, Event Planning, Social Networking, Social Media, Hospitality, Hotels, Food And Beverage, Leadership, Public Relations.
Who are Susan Phelps's colleagues?
Susan Phelps's colleagues are Meghan Alston.
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Beachlife Team Llc: Consulting, Salesforce Administration, Salesforce Certified Instructor, Professional Training, Curriculum Development And Project ManagementLakeland, Fl2coldwellbankeratlanta.com, cbatlanta.com -
Susan Phelps
Susan Phelps, Relocation, New Home Sales And Listings Specialist Berkshire Hathaway Homeservices Florida RealtySarasota, Fl2yahoo.com, bhhsfloridarealty.com
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