Retired
Current
Aug 2017 - Present
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Susan Phelps Email & Phone Number
Revenue Cycle Consultant
at
Retired
1 work email found
@triad.rr.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Revenue Cycle Consultant
Location
Greensboro, North Carolina, United States
Company size
Who is Susan Phelps? Overview
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Quick answer
Susan Phelps is listed as Revenue Cycle Consultant at Retired, a with 4830 employees, based in Greensboro, North Carolina, United States. AeroLeads shows a work email signal at triad.rr.com and a matched LinkedIn profile for Susan Phelps.
Susan Phelps previously worked as RETIRED at Retired and Project Manager at Computer Credit, Inc. Susan Phelps holds Mba/Mha, Health Administration And Business Administration from Pfeiffer University.
Company email context
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*@triad.rr.com
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Profile bio
About Susan Phelps
Accomplished revenue cycle expert. Completed highly successful revenue cycle transformation project at a large hospital in Arkansas during 2014-2015 as measured by the HFMA MAP keys. This successful project was showcased at the 2015 McKesson Insight conference in Nashville, TN. Acted as an interim revenue cycle manager at a 2000 bed health system in LouisianaAssigned to multiple ICD-10 transition projects for hospitals in multiple states as well as a 1500 physician oncology practice while overseeing 8 clinics during their transitionServed for 13 years as the Director of Revenue Cycle at a 400 bed hospital in central North CarolinaProficient at management of the revenue cycle with a proven track recordHold the Certified Revenue Cycle Executive designation through AAHAM. Member of both AAHAM and HFMA Experienced speaker on revenue cycle topics Specialties: Revenue Cycle,Patient AccountingICD10Patient AccessClinical DenialsFinancial CounselingBudget preparation and controlAccounts Receivables analysisAccomplished national, regional and local speaker
Listed skills include Revenue Cycle, Healthcare, Hospitals, Leadership, and 27 others.
Current workplace
Susan Phelps's current company
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Retired
7 roles
Susan Phelps work experience
A career timeline built from the work history available for this profile.
Project Manager
Current
Computer Credit, Inc
Jul 2016 - Present
Revenue Cycle Consultant
Current
Health Care Revenue Cycle Consulting
Available for consulting and interim director opportunities. Open for travel. Contact information:susanphelps1@triad.rr.com
Mar 2016 - Present
Revenue Cycle Program Manager
Accountable to oversee large revenue cycle optimization projects for McKesson STAR hospitals. Manage McKesson delivery teams and escalate issue resolution appropriately and timely. Schedule appropriate resources for the project and ensure on time delivery. Set and monitor metrics related to the project. Above all, ensure customer satisfaction with the overall project delivery.Project Manager for ICD-10 Assessment projects. Responsible for on time delivery of high quality ICD-10 products and services.
Jul 2009 - Feb 2016
Vice President, Healthcare Product Consulting
I was able to provide technical expertise on the healthcare revenue cycle to the sales team. I conducted product demonstrations and presentations to clients both in person and via Live Meeting. Travel to multiple states was required. Assistance was provided to the sales staff on setting strategy for presentations to healthcare clients.
Jan 2008 - May 2009
Director, Revenue Cycle
In this position I progressively moved up from a patient accounts manager to director over several departments with over 100 FTEs. I was responsible for the budgets for 4 departments. I was accountable for the revenue cycle including admissions, clinical denials, billing, follow up, customer service, and bad debt. Over time, I was able to reduce AR days from the 70s down to the low 40s and maintain that level over time.
Nov 1994 - Dec 2007
Ambulatory Services Manager
Responsible for the administrative operations of multiple ambulatory units at this large health system. Primarily operated out of the emergency department but also covered the outpatient clinics. I supported the budget preparation and completed the documentation for capital purchases along with oversight of capital project implementation. Worked closely with department directors, vice presidents and physicians.
May 1988 - Nov 1994
Team & coworkers
Colleagues at Retired
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Debra White
Colleague at RetiredSeabrook, Texas, United States
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Doris Woodcock
Colleague at RetiredBritish Columbia, Canada
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Tom Curry
Colleague at RetiredMidland-Odessa Area, United States
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Brenda Cooper
Colleague at RetiredGreater Tuscaloosa Area, United States
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John Nielsen
Colleague at RetiredTulsa, Oklahoma, United States
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David Sweatland
Colleague at RetiredAlbany, New York, United States
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Brad Christensen
Colleague at RetiredCedar City, Utah, United States
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Rachel Pennell
Colleague at RetiredMarana, Arizona, United States
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LK
Lori Kennedy
Colleague at RetiredClinton, Iowa, United States
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Raynae Baker
Colleague at RetiredHouston, Texas, United States
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Debra White
Colleague at RetiredSeabrook, Texas, United States
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DW
Doris Woodcock
Colleague at RetiredBritish Columbia, Canada
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TC
Tom Curry
Colleague at RetiredMidland-Odessa Area, United States
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BC
Brenda Cooper
Colleague at RetiredGreater Tuscaloosa Area, United States
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JN
John Nielsen
Colleague at RetiredTulsa, Oklahoma, United States
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DS
David Sweatland
Colleague at RetiredAlbany, New York, United States
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BC
Brad Christensen
Colleague at RetiredCedar City, Utah, United States
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RP
Rachel Pennell
Colleague at RetiredMarana, Arizona, United States
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LK
Lori Kennedy
Colleague at RetiredClinton, Iowa, United States
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RB
Raynae Baker
Colleague at RetiredHouston, Texas, United States
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2 education records
Susan Phelps education
Mba/Mha, Health Administration And Business Administration
Bsph, Health Policy And Administration
FAQ
Frequently asked questions about Susan Phelps
Quick answers generated from the profile data available on this page.
What company does Susan Phelps work for?
Susan Phelps works for Retired.
What is Susan Phelps's role at Retired?
Susan Phelps is listed as Revenue Cycle Consultant at Retired.
What is Susan Phelps's email address?
AeroLeads has found 1 work email signal at @triad.rr.com for Susan Phelps at Retired.
Where is Susan Phelps based?
Susan Phelps is based in Greensboro, North Carolina, United States while working with Retired.
What companies has Susan Phelps worked for?
Susan Phelps has worked for Retired, Computer Credit, Inc, Health Care Revenue Cycle Consulting, Mckesson Provider Technologies, and Wachovia.
Who are Susan Phelps's colleagues at Retired?
Susan Phelps's colleagues at Retired include Debra White, Doris Woodcock, Tom Curry, Brenda Cooper, and John Nielsen.
How can I contact Susan Phelps?
You can use AeroLeads to view verified contact signals for Susan Phelps at Retired, including work email, phone, and LinkedIn data when available.
What schools did Susan Phelps attend?
Susan Phelps holds Mba/Mha, Health Administration And Business Administration from Pfeiffer University.
What skills is Susan Phelps known for?
Susan Phelps is listed with skills including Revenue Cycle, Healthcare, Hospitals, Leadership, Accounts Receivable, Healthcare Consulting, Consulting, and Physicians.
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