Susan Phelps

Susan Phelps Email and Phone Number

Revenue Cycle Consultant @ Retired
minnesota, united states
Susan Phelps's Location
Greensboro, North Carolina, United States, United States
Susan Phelps's Contact Details

Susan Phelps work email

Susan Phelps personal email

n/a
About Susan Phelps

Accomplished revenue cycle expert. Completed highly successful revenue cycle transformation project at a large hospital in Arkansas during 2014-2015 as measured by the HFMA MAP keys. This successful project was showcased at the 2015 McKesson Insight conference in Nashville, TN. Acted as an interim revenue cycle manager at a 2000 bed health system in LouisianaAssigned to multiple ICD-10 transition projects for hospitals in multiple states as well as a 1500 physician oncology practice while overseeing 8 clinics during their transitionServed for 13 years as the Director of Revenue Cycle at a 400 bed hospital in central North CarolinaProficient at management of the revenue cycle with a proven track recordHold the Certified Revenue Cycle Executive designation through AAHAM. Member of both AAHAM and HFMA Experienced speaker on revenue cycle topics Specialties: Revenue Cycle,Patient AccountingICD10Patient AccessClinical DenialsFinancial CounselingBudget preparation and controlAccounts Receivables analysisAccomplished national, regional and local speaker

Susan Phelps's Current Company Details
Retired

Retired

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Revenue Cycle Consultant
minnesota, united states
Website:
saunatec.com
Employees:
4830
Susan Phelps Work Experience Details
  • Retired
    Retired
    Retired Aug 2017 - Present
    Triad Area
  • Computer Credit, Inc
    Project Manager
    Computer Credit, Inc Jul 2016 - Present
    Winston Salem, North Carolina
  • Health Care Revenue Cycle Consulting
    Revenue Cycle Consultant
    Health Care Revenue Cycle Consulting Mar 2016 - Present
    Triad Area
    Available for consulting and interim director opportunities. Open for travel. Contact information:susanphelps1@triad.rr.com
  • Mckesson Provider Technologies
    Revenue Cycle Program Manager
    Mckesson Provider Technologies Jul 2009 - Feb 2016
    5995 Windward Parkway, Alpharetta, Ga
    Accountable to oversee large revenue cycle optimization projects for McKesson STAR hospitals. Manage McKesson delivery teams and escalate issue resolution appropriately and timely. Schedule appropriate resources for the project and ensure on time delivery. Set and monitor metrics related to the project. Above all, ensure customer satisfaction with the overall project delivery.Project Manager for ICD-10 Assessment projects. Responsible for on time delivery of high quality ICD-10 products and services.
  • Wachovia
    Vice President, Healthcare Product Consulting
    Wachovia Jan 2008 - May 2009
    I was able to provide technical expertise on the healthcare revenue cycle to the sales team. I conducted product demonstrations and presentations to clients both in person and via Live Meeting. Travel to multiple states was required. Assistance was provided to the sales staff on setting strategy for presentations to healthcare clients.
  • High Point Regional Health System
    Director, Revenue Cycle
    High Point Regional Health System Nov 1994 - Dec 2007
    In this position I progressively moved up from a patient accounts manager to director over several departments with over 100 FTEs. I was responsible for the budgets for 4 departments. I was accountable for the revenue cycle including admissions, clinical denials, billing, follow up, customer service, and bad debt. Over time, I was able to reduce AR days from the 70s down to the low 40s and maintain that level over time.
  • Moses Cone Health System
    Ambulatory Services Manager
    Moses Cone Health System May 1988 - Nov 1994
    Responsible for the administrative operations of multiple ambulatory units at this large health system. Primarily operated out of the emergency department but also covered the outpatient clinics. I supported the budget preparation and completed the documentation for capital purchases along with oversight of capital project implementation. Worked closely with department directors, vice presidents and physicians.

Susan Phelps Skills

Revenue Cycle Healthcare Hospitals Leadership Accounts Receivable Healthcare Consulting Consulting Physicians Emr Microsoft Excel Software Documentation Management Process Improvement Healthcare Information Technology Healthcare Management Ehr Powerpoint Hipaa Analysis Healthcare Industry Budgets Clinical Research Medicare Strategy Managed Care Medicaid U.s. Health Insurance Portability And Accountability Act Healthcare Information Technology Business Process Improvement Excel Electronic Medical Record

Susan Phelps Education Details

Frequently Asked Questions about Susan Phelps

What company does Susan Phelps work for?

Susan Phelps works for Retired

What is Susan Phelps's role at the current company?

Susan Phelps's current role is Revenue Cycle Consultant.

What is Susan Phelps's email address?

Susan Phelps's email address is su****@****.rr.com

What schools did Susan Phelps attend?

Susan Phelps attended Pfeiffer University, University Of North Carolina At Chapel Hill.

What skills is Susan Phelps known for?

Susan Phelps has skills like Revenue Cycle, Healthcare, Hospitals, Leadership, Accounts Receivable, Healthcare Consulting, Consulting, Physicians, Emr, Microsoft Excel, Software Documentation, Management.

Who are Susan Phelps's colleagues?

Susan Phelps's colleagues are Frank Lunsford, Ruth Ann Ford, Bill Morris, Peter Gillespie, Traci Nellis, John Weinberg, Connie Schwenn.

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