• Provide web hosting, IT support, and software development services to small start-ups and individual clients• Troubleshoot and resolve technical issues related to hardware, software, and network

• Requirements analysis• Process definition and consulting• Creation and support of user stories• Planning and control of test management• Rollout of software projects• Monitoring compliance with SLAs• Cooperation with internal and external partners

Responsible for the implementation of the corebanking system• Requirements assessment• Project management in an agile environment• Stakeholder management• Concept planning and development• Control of project staff

• Online sales without own logistics• Process development and continuousoptimization of the business plan• Creation of tools for price monitoring• Web development with cloud-based services• Technology research virtual reality

Rollout and installation of the ConnectedVansystem• Supervision and monitoring of customerfeedback• Error analysis and processing• Export and integration of new information intoexisting system landscape of the dealership• Setup of a QA system for international livepresentations

• Optimization of after sales systems• Requirements management according to ITIL• Evaluation, prioritization and implementation ofsystem adaptations• Quality assurance during system tests and pilots• Support of system rollouts• Stakeholder management

Quality assurance and quality management• Technical support of the IS Retail departments inplanning concepts for rollout, support andtraining• Technical support of the IS Retail departments inproblem solving for the retail sector• Participation in specialist steering and workinggroups of the corporation

• Customer service and consulting in after sales• Service consulting• Administrative IT activities