- Managed a number of software development projects in various different sectors, including retail (implementing a module for an ERP system), telecommunications (managing a routing platform to distribute customer contacts via different media channels) and insurance (managing a policy system for contracts)- Experienced in the complete life cycle – agile and classic – of leading a software project, having performed the roles of project manager, lead business analyst and quality manager-… Show more - Managed a number of software development projects in various different sectors, including retail (implementing a module for an ERP system), telecommunications (managing a routing platform to distribute customer contacts via different media channels) and insurance (managing a policy system for contracts)- Experienced in the complete life cycle – agile and classic – of leading a software project, having performed the roles of project manager, lead business analyst and quality manager- Guided teams of business analysts, solution designers and testers, who were responsible for delivering customised software (e.g., client-server-architectures and mobile solutions)- Led the initiating and planning phases of projects between 100 and 6,000 man-days. Identified dependencies between the 500+ activities to guarantee the execution of a smooth project.- Consolidated many partially conflicting requirements from stakeholders as lead solution designer of a project affecting more than 20,000 workplaces- Initiated a voluntary mobile app-project which primarily focused on gaining knowledge of the use of new technologies, such as Android and iOS, and on the employees’ continuous education. As part of a distributed team I delivered the project in parallel to my daily responsibilities.- Evaluated software development processes and improved them through, for example, moderated workshops, group discussions and modelling techniques like UML- Developed strong communication skills whilst addressing the different information needs of stakeholders at all levels, from senior managers to employees Show less