Sebastien Comtois Email & Phone Number

Otterburn Park, Qc, Ca

Montreal, Canada Area

As Group Elite Communications’ Vice President of Strategic Alliances, my primary role is to manage and grow our Alliance Program, develop executive relationships and foster new business development with key Business Partners. It is my responsibility to build and drive joint strategies and business plans with our global partners, including clearly defined go-to-market initiatives with key executives and strategic decision makers. I oversee the overall relationships with our strategic alliances & partners, their sales enablement, and ultimately sales performance of Group Elite Sales organization jointly with our strategic Business Partners. I ensure that every joint ventures are undisputed successes by way of all stakeholders being fully able to execute on multiple sales dimensions, while leveraging all assets of our partner ecosystem.I manage multiple types of relationship levels, including one as well as two-tiered models. Ultimately, I’m responsible for driving net-new incremental sales with our strategic partners through the effective deployment of partner-specific sales and marketing plans which align and leverage key Group Elite resources with Business Partners across all markets and verticals.

Americas

As NICE Sales Partner Manager, I manage the overall relationship, the sales enablement, and ultimately sales performance of the NICE Strategic Enterprise Business Partner under my responsibility. I ensure that my NICE Enterprise Business Partners are able to fully execute on multiple sales dimensions, while leveraging both NICE's Sales and NICE's partner ecosystem's resources, in one and two-tiered models. I’m also responsible for coordinating business partner sales and marketing activities, sales enablement, product training & education, sales leadership and executive meetings.Ultimately, I’m responsible for driving net-new incremental sales with our distribution partners through the effective deployment of regional and partner-specific sales and marketing plans which align and leverage key NICE resources with Enterprise Business Partners across all markets and verticals. My role as Sales Partner Manager includes ensuring the marketing, promotion, demand-generation, sales and/or referrals of NICE’s products to enterprise end-user customers through NICE’s Business Partner’s respective sales organizations thereby resulting in net-new sales of NICE products. I’m also responsible for deploying partner management plans that ensures NICE is maximizing the commercial relationships with each of its key selling partners. Driving net-new incremental sales through the alignment of key partner sales resources and NICE's sales resources, I’m leveraging relationship with numerous partner resources including Sales Reps, Sales Leadership, Marketing, Finance, Support and Executives. I’m developing Go-to-Market plans for each of my partners and ensuring the efficient execution of those plans and utilization of local and global NICE Systems resources.

Montreal, Canada Area

As NICE Systems Canada National Channel Manager, I’m the primary point of contact for each Canadian Enterprise business partner. I’m responsible for ensuring all NICE Systems Canada Enterprise business partners have the best experience. In addition to being the stewards of the partner relationships within Canada, I’m also responsible for coordinating business partner regional sales and marketing activities, sales enablement, product training & education, sales leadership and executive meetings.Ultimately, I’m responsible for driving net-new incremental sales with our distribution partners through the effective deployment of regional and partner-specific sales and marketing plans which align and leverage key NICE resources with Enterprise Canadian business partners. My role as National Channel Manager includes ensuring the marketing, promotion, demand-generation, sales and/or referrals of NICE’s products to Canadian enterprise end-user customers through NICE’s Business Partner’s respective sales organizations thereby resulting in net-new sales of NICE products. I’m also responsible for deploying a regional channel management plan that ensures NICE Systems Canada is maximizing the commercial relationships with each of its key selling partners in the territory. Driving net-new incremental sales through the alignment of key partner sales resources and NICE Systems Canada sales resources in the territory, I’m leveraging relationship with numerous partner resources including Sales Reps, Sales Leadership, Marketing, Finance, Support and Executives. I’m developing Go-to-Market plans for each of my partners in their territory and ensuring the efficient execution of those plans and utilization of local and global NICE Systems resources.

Experienced Sales Executive for NICE Systems Canada. I'm in charge of the complete NICE Enterprise Portfolio and covering Quebec and East region. Over my 10 years in the contact center industry, I developed skills in selling advanced complex solutions to enterprise customers. I manage existing customers and install base as well a add new logos on a regular basis. I'm in charge of assuring my customer and partners are always at the bleeding edge of technology, in order to provide them unequaled optimization capabilities. Whether my customers are aiming to increase NPS score, Customer Satisfaction, Increased Revenue of any other CC initiative, they will find a solid organization behind my to achieve their goals!

Solution Architect and Pre-sales specialist with the Contact Centre practice of ICT.Experienced Solutions Architect with Bell in the Contact Center business. Worked numerous opportunities in Recording, CTI integration, Genesys Solutions, WorkForce Management and Optimization Solutions as well as VoIP and various Telephony Integration projects.