Esther Samanta Carneiro Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

• Developing and championing the product vision, aligning it with company goals and market trends.• Establishing clear objectives and key results (OKRs) for teams, including specific delivery milestones.• Identifying and defining existing product challenges and formulating effective strategies to address them.• Facilitating and leading product discussions with internal stakeholders, ensuring alignment and collaboration.• Creating a comprehensive product roadmap and overseeing its successful execution.• Focusing on driving growth initiatives, such as expanding customer base, increasing revenue, and capturing new market opportunities.

London, United Kingdom

• Managing and successfully executing multiple client projects.• Developing comprehensive product roadmaps to guide product development and evolution.• Tracking and reporting on the progress and performance of projects and products.• Directly communicating with clients to provide updates, discuss priorities, address escalations, and facilitate decision-making.• Promoting effective collaboration across teams to ensure seamless project execution.• Engaging with C-level executives on matters related to product and project management.• Handling ICANN administration tasks and compliance requirements.• Managing the Project Management Office (PMO) and ensuring its smooth operations.• Organising and prioritising work to ensure timely and efficient completion of tasks.

Mumbai, Maharashtra, India

• Overseeing the product life cycle, including strategic planning and technical integration.• Managing effective communication channels with service providers.• Identifying market requirements for present and future products through comprehensive market research.• Collaborating with development teams to align solutions with market requirements, product contracts, and positioning.• Supporting the development and execution of a company-wide go-to-market plan in collaboration with various departments.• Evaluating and analysing potential partner relationships for business opportunities.

Mumbai Area, India

• Overseeing communication with service providers and vendors.• Conducting extensive market research for the launch of top-level domains (TLDs).• Performing compliance tests to ensure adherence to regulations and standards.• Managing product development and strategy for domains.• Publishing crucial information in our knowledge repository.• Proofreading and engaging in technical writing tasks.• Facilitating the integration of TLDs into our systems.

Mumbai, Maharashtra, India

• Addressing and resolving technical issues related to our software and the range of products and services offered. • Engaging with clients through live chat, web-based systems, online forums, and telephone to provide solutions and gather feedback. • Conducting testing and analysis of all products and services. • Identifying and assisting in resolving any system bugs or issues. • Recording, tracking, and reporting problem incidents and activities.• Reviewing and updating existing product and feature documentation and publishing it in internal knowledge bases.

Mumbai, Maharashtra, India

• Ensuring continuous improvement and maximising results of customers' portfolios to enhance their performance daily.• Optimising domain names for internet advertising purposes.• Conducting thorough research and analysis to identify effective domain name concepts for websites. • Verifying the content, quality, and accuracy of each concept.• Maximising return on investment (ROI) for advertisers and publishers by analysing their keyword lists. • Regularly monitoring domain names based on customer feedback and satisfaction. • Enforcing acceptable usage policies to prevent system abuse, illegal activities, and misrepresentation. • Continuously expanding knowledge of internet advertising concepts. • Collaborating with Business Development Specialists to drive revenue growth and ensure the smooth functioning of the department.

B.Com, Business Management

Education record