Seddiq Hanif Email & Phone Number

Markham, Ontario, Canada

Markham, Ontario, Canada

✅ Handpicked to cultivate complete holistic conversations to meet client needs for financial services, resulting in millions of dollars in financial products to the bank. Recommended strategies to clients to achieve their financial goals and objectives➡️ Educated clients through proactive customer interaction by phone to identify needs and became their point of contact to curtail to each individual need. Exceeded sales goals while consistently exceeding customer service experience goals.➡️ Provided exceptional personal banking services to customers, including loans, credit cards, savings and checking accounts. Maintained knowledge of new financial products.➡️ Managed customer escalations for conflict resolution; ensured quality assurance and customer satisfaction.📌 Key Impact: carried out and achieved monthly, quarterly, annual action plans, and yearly business plans; surpassed identified revenue and growth targets, with the highest closing rate in the company with a satisfaction rating of 98%.📌 Developed, nurtured, and championed effective relationships and communications with customers and service partners.

✅ Expanded penetration in new markets, produced new business, directed business development and contract negotiation; fostered strong business relations with new and existing clients. Developed and implements processes and policies, directed management staff, and worked with other department leaders to define, prioritize, and develop projects and programs➡️ Liaised with customs and excise department to ensure compliance with pre-and post-shipment documentation, availed benefits such as exemptions, duty drawback, advance license, ECGC, and arranged for packing credits.➡️ Completed pre-tender obligations – submission of pre-qualifications, study of contractual conditions, project cost analysis.➡️ Managed operational budgets to ensure optimal results, improved efficiency, and developed innovative approaches.➡️ Planned and defined the key performance indicators of team members, international sales and promotion planning. ➡️ Handled operations pertaining to broker’s identification, procurement, and logistical operations.➡️ Managed trading activities for commodities; mentored the team in export contracts, procurement, and logistical operations. 📌 Key Impact: conceptualized and implemented the policy for export and import and developed international and domestic supply chain. Discovered the international export market for specific commodities; liaised domestic & international clients.

✅ Facilitated market forecasts, negotiations, risk evaluation, and continuous improvement programs; travelled extensively all-over major countries to develop business. Managed exporting-importing, international marketing, and branding activities➡️ Helped establish a new company in a relatively conservative market. Formulated strategies & deployment of resources to achieve business objectives. Identified and developed potential vendors and suppliers for achieving cost effectiveness.➡️ Expanded market penetration and formulated sales strategies. Built professional relationships with a diverse customer base.➡️ Provided overall management, administration, and tactical leadership and ensured client and shareholder satisfaction – focused on quality, exceptional service delivery, and eliminated operational deficiencies along the way.📌 Key Impact: Key Impact: continuously contributed to the generation of new ideas and strategies to optimize work process and increase revenues; analyzed complex data and drew relevant conclusions, which enable effective decision-making.