Susan Dunlap Email and Phone Number
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I have a Master's Degree in Psychological and Quantitative Foundations: Educational Statistics and Measurement from the University of Iowa, along with 10+ years of experience in data analysis and reporting. I have professional experience in navigating and analyzing complex data systems, ranging across Educational Testing, Logistic Operations, Finance, Market Research, Human Resources, and Patient Experience. My professional pathway has given me the opportunity to wear many hats ranging from survey development to developing training curricula.
Southwest Airlines
View- Website:
- southwest.com
- Employees:
- 27930
-
Senior Learning Data Analyst - Business IntelligenceSouthwest Airlines Dec 2022 - PresentRemote-Synthesize data across multiple platforms to find the answers to business questions-Validate data and identify opportunities for process improvement-Dig beyond the initial data to find the answers to "What", "Why", and "How" so that it is possible to make meaningful recommendations-Storytelling through clean, simple, and effective visualizations in manner relevant to the target audience
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Senior Learning AnalystVanderbilt University Medical Center Jul 2018 - Dec 2022Greater Nashville Area, Tn*Favorite Accomplishment: Designed several routine reports and Tableau dashboards for a department with no previous systematic methods to track training metrics across 25,000 employees-Led, planned, and managed data analysis across the Learning & Development department-Utilized Excel and Tableau to organize, manage, and translate data from the Learning Management System into meaningful information-Aligned and combined data from variety of sources through Tableau connections and Excel VLOOKUP and INDEX(MATCH) formulas-Analyzed data of varying complexity to identify trends and key data themes-Developed dashboards to highlight trends and growth for a variety of purposes-Collaborated with coworkers within and outside the Service & Learning Measurement team to meet analytic and reporting needs -
Research AnalystAcupoll Precision Research, Inc. Feb 2016 - Jun 2018Milford, Ohio*Favorite Accomplishment: Conducted multi-cognition research, deep strategy insights, and other analyses for 10+ companies, across 15+ major brands, over 200+ concepts and designs-Collaborated with account management to develop questionnaires and research designs-Utilized quantitative and qualitative analysis techniques to identify behaviors and trends-Performed statistical analysis for general concept testing and ad testing-Interpreted and reported findings to empower clients to acquire valuable insight-Programmed online surveys using ConfirmIt -
Administrative Assistant/Operations AnalystMc Tank Transport May 2015 - Jan 2016West Chester, OhFavorite Accomplishment: Tracked and analyzed operational data across 10 tanker truck terminals-Analyzed operational data from multiple terminals for immediate and long-termbusiness decisions-Performed forecasting and trend analyses regarding revenue and fuel surcharges-Produced Excel templates for data from McLeod database to automate financial and operational functions-Assisted with data entry and analysis for Accounts Payable and Accounts Receivable-Prepared materials for company orientation training-Ordered and distributed necessary forms and supplies to the terminals -
Graduate Research AssistantIowa Testing Programs Jan 2014 - Dec 2014Iowa City, Iowa Area*Favorite Accomplishment: Conducted deep analyses for test discrimination across 7 key demographics-Utilized SAS, SPSS, and R to analyze patterns between Iowa Testing and ACT data-Organized results into charts and graphs on Microsoft Excel for meetings and publication purposes-Assisted with research projects regarding construct validity, college readiness prediction, and scaling-Scored constructed response answers from field tests while collaborating with fellow scorers to resolve deficits in the rubrics-Developed elementary mathematics and language arts items for testing pool-Analyzed passages for readability (Flesch-Kincaid and Lexile indices)
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Office ClerkAmerica'S Thrift Store Jul 2011 - Dec 2012Decatur, Alabama Area*Favorite Accomplishment: Performed store deposits and Human Resource processes for a store of 35+ employees-Audited master till & change orders for sales operations-Prepare sales deposits, balancing against POSx reports, & pinpointing discrepancies-Conducted data entry and analysis for sales, finance, and human resource reports-Processed applications for potential employees and paperwork for new hires-Organized and maintained files for existing and terminated employees-Maintained attendance through NovaTime and managed payroll through Microsoft GP, using production data collected across biweekly periods to determine bonuses-Routinely inventoried and ordered supplies for regular store operations
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Victim Services CoordinatorCrisis Services Of North Alabama Jul 2010 - Mar 2011Huntsville, Alabama Area*Favorite Accomplishment: Co-organized a domestic violence awareness event with 30+ participants, including county judges and deputies, and 150+ attendees-Facilitated support groups for clients & made referrals to other assistance programs-Gathered & input client information in statewide database, organized reports, & maintained files -Updated references, forms, & articles for client and advocate education-Coordinated community awareness events; represented agency at health & service fairs -Co-filmed & produced multimedia video of awareness event for promotional purposes-Installed & programmed security surveillance cameras at shelters and administration -
Child Development Specialist/Child AdvocateCrisis Services Of North Alabama Jul 2009 - Jul 2010Huntsville, Alabama Area-Advocated for domestic violence survivors, assisting with meeting the needs of children in shelter -Facilitated parenting education & children’s therapy groups -Researched and updated materials for client advocacy and education-Managed school transfers and care of children in shelter-Input shelter intake & activity data into the statewide database, organizing into monthly reports -Responded to crisis phone calls, recording information to be used in determining future actions
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5Th Grade TeacherPleasant Valley School District Aug 2008 - Jun 2009Camarillo, CaLos Primeros Sciences and Arts Magnet School5th Grade Level Science Leader*Favorite Accomplishment: Piloted a science book and developed a hands-on science curriculum for 60+ 5th graders-Planned and taught lessons aligned with California state standards-Acted as a representative for the upper elementary teachers in the PTO-Utilized a variety of program applications for reports, grades, lesson plans, finances for field trips, etc.-Collaborated with parents and colleagues regarding student progress and needs-Completed the 2-year Beginning Teacher Support and Assessment Induction Consortium (BTSA-IC)
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6Th Grade Math And Science TeacherPleasant Valley School District Aug 2007 - Jun 2008Camarillo, CaMonte Vista Middle School*Favorite Accomplishment: Created a hands-on science project elective class curriculum from the ground up-Planned and taught lessons aligned with California state standards-Attended and co-facilitated Individual Education Plan meetings and other parent-teacher related conferences-Utilized a variety of program applications for reports, grades, lesson plans, etc.-Organized and maintained a thorough filing system for 140+ students
Susan Dunlap Skills
Susan Dunlap Education Details
Frequently Asked Questions about Susan Dunlap
What company does Susan Dunlap work for?
Susan Dunlap works for Southwest Airlines
What is Susan Dunlap's role at the current company?
Susan Dunlap's current role is Senior Learning Data Analyst - Business Intelligence.
What is Susan Dunlap's email address?
Susan Dunlap's email address is wi****@****mac.com
What is Susan Dunlap's direct phone number?
Susan Dunlap's direct phone number is +151394*****
What schools did Susan Dunlap attend?
Susan Dunlap attended University Of Iowa, California State University-Channel Islands, California State University-Channel Islands.
What are some of Susan Dunlap's interests?
Susan Dunlap has interest in Social Services, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Susan Dunlap known for?
Susan Dunlap has skills like Microsoft Office, Sas, Spss, R Studio, Statistics, Data Analysis, Statistical Data Analysis, Research, Program Evaluation, Data Entry, Data Management, Educational Technology.
Who are Susan Dunlap's colleagues?
Susan Dunlap's colleagues are Ashley Reid, Msit, Garrett Ortmeier, Darnell Malone, Daniel Baumgartner - Dtm, Tanzania White, Luis Martinez, Dustin Branam.
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Susan Dunlap
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