Seema Das

Seema Das Email and Phone Number

General Manager - Customer Relationship Management @ Puravankara Limited
Bengaluru, KA, IN
Seema Das's Location
Bengaluru, Karnataka, India, India
About Seema Das

L&D specialist with 24+ years of experience spanning Hospitality, Aviation, and Retail Sector. I have an entrepreneurial flair for fostering a culture of innovation and lead creativity through Learning & Development.

Seema Das's Current Company Details
Puravankara Limited

Puravankara Limited

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General Manager - Customer Relationship Management
Bengaluru, KA, IN
Website:
puravankara.com
Employees:
1470
Seema Das Work Experience Details
  • Puravankara Limited
    General Manager - Customer Relationship Management
    Puravankara Limited
    Bengaluru, Ka, In
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  • Puravankara Limited
    General Manager - Customer Service
    Puravankara Limited Sep 2023 - Present
    Bengaluru, Karnataka, India
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  • Nats & Co. Talent & Learning Academy
    Head Of Learning And Development
    Nats & Co. Talent & Learning Academy Jan 2021 - Sep 2023
    Bangalore Urban, Karnataka, India
  • Raymond Limited
    National Head - Learning & Development
    Raymond Limited Feb 2015 - Aug 2020
    Bengaluru, Karnataka, India
    Lead L&D and Organisation Development function at the brand level, to manage luxury formats PAN India & Overseas (Raymond America, SriLanka, UAE & Saudi Arabia)Initiate new L&D objectives, customize and drive the team to execute training and development programs.
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  • Jet Airways
    Trainer - Airport Services
    Jet Airways Jun 2008 - Feb 2015
    Bengaluru Area, India
    Impart training to all employees to develop requisite levels of job knowledge.• Conduct and facilitate learning needs assessment in discussions with Airport Services and to support sector specialization.• Develop industry and service line learning initiatives to avoid redundancy, share best practices, and collaborate where appropriate.• Conduct all Airport functional training with a 96% result.
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  • Air Deccan
    Manager, Policies & Procedures
    Air Deccan 2006 - 2008
    Bengaluru Area, India
    Certified Instructor - Weight & Balance for Airbus & ATR by Directorate General Civil Aviation - DGCA India. Train The Trainer by ATR Manufacturer, Toulouse, France. Approved Trainer for Customer Services, Airside Safety, Safety Management System, all airport handling, and process.Custodian of Ground Operations Manual• New vertical - Established Learning & Development Dept.• Training plan governed the overall training activities in the organization.• L&D spokes for all tactical queries.• Develop learning strategy for new Airports/Stations pre and post-launch operations.• Prepare and facilitate leadership programs in bi-lingual proficiency.• Custodian of Manuals & SOPs - Airport Services.• Diverse experience in need assessments, instructional design, multiple modality delivery e.g. classroom, virtual & microlearning.• Enhance employee productivity and ownership of company vision.• Foster a culture of innovation, entrepreneurial flair
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  • Air Sahara
    Customer Relations Executive
    Air Sahara 2001 - 2006
    Hal Airport, Bangalore
    PR functions -- Guest Relations - Compliments & Complaints.- Implement holistic solutions, navigate complex challenges.- Monitor ongoing campaigns.Operations - Manage shift (Airport Services) collaborated with commercial, security, reservations, ramp & engineering- Domestic & International sectors- Head, Central Baggage Service Unit  (Southern Region)- Result-driven focus, strategic implementation, and consistent support framework
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  • Le Meridien ( Starwood Hotels & Resorts Worldwide Inc) Bangalore
    Front Office Assistant
    Le Meridien ( Starwood Hotels & Resorts Worldwide Inc) Bangalore 1999 - 2000
    Bengaluru Area, India
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  • The Carlton - Kodaikanal
    Guest Relations Executive
    The Carlton - Kodaikanal 1998 - 1999
    Kodaikanal
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  • The Atria Hotel
    Front Office Assistant
    The Atria Hotel 1997 - 1998
    Bengaluru Area, India
    View
  • St.Mark'S Hotel
    Hostess - F & B Services
    St.Mark'S Hotel 1996 - 1997
    Bengaluru Area, India

Seema Das Skills

Aircraft Training Customer Relations Hospitality Industry Aviation Learning Management Systems Public Relations Public Speaking Corporate Social Responsibility Social Services

Seema Das Education Details

Frequently Asked Questions about Seema Das

What company does Seema Das work for?

Seema Das works for Puravankara Limited

What is Seema Das's role at the current company?

Seema Das's current role is General Manager - Customer Relationship Management.

What schools did Seema Das attend?

Seema Das attended Indira Gandhi National Open University, Indira Gandhi National Open University, Dr. C. V. Raman University, Kota Bilaspur.

What are some of Seema Das's interests?

Seema Das has interest in Social Services, Children, Civil Rights And Social Action, Education, Disaster And Humanitarian Relief.

What skills is Seema Das known for?

Seema Das has skills like Aircraft, Training, Customer Relations, Hospitality Industry, Aviation, Learning Management Systems, Public Relations, Public Speaking, Corporate Social Responsibility, Social Services.

Who are Seema Das's colleagues?

Seema Das's colleagues are Rajesha M, Anil Kumar D, Karthick Viswanthan, K S Prashanth, Thontaradhya Gv, Chandrasekhar Reddy, Neeraj Gautam.

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