With a total work experience of over 21+ years in Global Travel and Hospitality Industry, I have a progressive experience and results-oriented in Managing Operations for Inbounds and Outbounds, Process Driven , Customer Experience , Marketing, PMO for New Product launch , Digital, B2B & B2C, Brand publicity, PR.Passionate, Resilient, and flexible with a result driven mindset. Proven record in accomplishing financial goals in Operations and Marketing, increasing member retention, growth strategies while increasing associate engagement levels, diverse leader, focus on support associate development, growth, and empowerment.