Seeni Hazik Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Involved designing in web pages using HTMLS5, CSS3,JavaScript, Bootstrap, CSS, React.js, Redux, Node.js,Express.js, SQL DB.Working on React JS Virtual Dom and React views,rendering using components which contains additional components called custom HTML tags.Implemented various screens for the front end usingReact.js and used various predefined componentsfrom NPM (Node Package Manager) and redux library.Responsible for ReactUl and architecture. Buildingcomponents library, including Tree, Slide-View, andTable Grid.Implemented stable React components andstand-alone functions to be added to any futurepages. Used React JS for templating for fastercompilation and developing reusable componentsExperience in RESTful web services to integratebetween Server side to ClientSide

India

Payment knowledge &POS Testing &Payment Switch Testing &Sanity Cases &Regression Testing &Client Updates Ticketing System

Chennai, Tamil Nadu, India

Provide the first level of support for customer and system incidents and requests using basic technical knowledge and service knowledge- Responsible for the initial ownership for the coordination, investigation and documentation of customer and system incidents- Perform initial level of diagnosis of problems and incidents and resolving them when appropriate- Interpreting problems or errors at a basic level and assessing the risk of events and escalating appropriately to protect client services- Ensuring proper documentation for all problems, incidents and requests with details, allocating categorization, prioritization- Update service desk application asset and requester DB- Following up on incidents to ensure customer satisfaction and keep user informed of progress with daily update on the call notes- Monitoring issues until they are closed and close all resolved incidents, requests and other calls- Demonstrating a good understanding of the customer s business needs and applying them to the management of system events incidents- Developing and maintaining an understanding of customer Service Level Agreements