Sehar Saeed Email & Phone Number

Toronto, Ontario, Canada

• Provided concrete customer service, trouble-shooting and technical support of Apple applications and software, including hardware repairs on iPhone and other Apple portable devices
• Partnered with the Business Team to provide new and repeat customers with the best service option based on their business needs, such as leasing and financing
• Helped lead the launch of new Apple stores within Ontario, working on various facets of the launch, including store layout, hardware setup, and creatingwhite papers for team training

• Facilitated new client onboarding process and investment account setup
• Analyzed investment styles, markets, and characteristics to create financial models in Excel with the objective of providing sound investments recommendations
• Demonstrated an understanding of financial regulations and the ability to ensure compliance with industry rules and guidelines

• Managed end-to-end supply chain operations for the company’s Mexico account, ensuring seamless coordination and communication with stakeholders
• Booked and tendered loads through Transportation Systems Management (TMS)
• Processed essential shipping documentations such as, Bill of Lading (BOL), Export License, Commercial Invoice, Pro Forma Invoice
• Researched and evaluated various vendors, ultimately leading to a successful change in carriers that was significantly more cost-effective without any impact on orders or inventory
• Developed SOPs to enhance business processes, such as an Inventory Analyst, which regularly reviewed inventory levels for all items

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Political Science

Activities and Societies: McMaster Pre-Law Society, McMaster Young Liberals• Awarded 2012 Scholarship • Area of Focus: Political Science